Sr. Software Engineer, Enterprise
ZapierAbout the role
About Zapier
We're humans who simply think computers should do more work.
At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.
Job Posted: June 17th, 2025
Location: Americas - North, Central and South America
Hi there!
💬 TL;DR
For years, Zapier has been the go-to automation platform for individual creators and small teams. Now, we’re focused on unlocking the massive potential of Enterprise customers—organizations with dozens, hundreds, or even thousands of employees. These companies already understand the value of automation. What they need is scale, control, visibility, and trust in the tools they use.
We’re moving upmarket because:
Enterprises form long-term, high-value partnerships
Solving problems for one often unlocks value for many
They demand premium features—and are willing to invest in them
This evolution fits squarely with our mission: Make automation work for everyone—and now, that includes some of the world’s biggest companies.
Zapier is actively hiring multiple engineers across our Enterprise zone, including Senior Full Stack Engineers (who are backend leaning) and Senior Backend Engineers to join several high-impact teams.
We’re currently hiring for two key teams:
Enterprise Experience
Enterprise Response
The Enterprise Experience team is writing the playbook, not just iterating on one. Some foundational projects we’re tackling include:
Building the first dedicated user flows for enterprise admins and builders
Creating core features like:
Hierarchical account management
Cross-org visibility into usage and assets
User provisioning and permissions transfer
Alerts, dashboards, audit logs, and more
The Enterprise Response team keeps our systems resilient and reliable for millions of users—especially when it matters most.
In this role, you’ll:
Lead responses to critical incidents and customer-impacting events
Work directly with enterprise customers
Collaborate across engineering, product, and support to solve urgent problems
Build internal tools and improve core product features based on real-world feedback
This team touches every part of the stack and plays a critical role in ensuring our biggest customers get fast, dependable service. If you thrive on solving complex problems, working hands-on with users, and making a company-wide impact, we’d love to have you join us.
These roles are instrumental in unlocking the full potential of Enterprise admins and builders across Zapier’s product and will directly drive higher sales of our premium plans in the near future. This is a high impact, high reward role that will include far reaching features, new challenges, and close connection to customers each day.
🚀 High Visibility, High Impact
If you’re someone who thrives on ambitious goals and meaning
Apply for this role
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