Sr. Software Engineer, Account Management

Company Summary

Zoro.com is a leading eCommerce platform offering nearly 15 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and we’re just getting started!

Job Summary:

We’re seeking a Senior Fullstack Software Engineer to join our Account Management team, which is responsible for everything related to B2B and B2C accounts including authentication, identity and access management, invoicing, payment terms, and address book functionality. 

In this role, you will lead the design and implementation of scalable, secure, and reliable cloud-based solutions across the full stack, from intuitive user interfaces built with Vue.js to robust backend services developed in TypeScript. You will work closely with cross-functional teams, mentor other engineers, and drive technical innovation that enhances both customer-facing features and core platform capabilities.

Duties and Responsibilities: 

As a Senior Software Engineer, you will:

• Engage in the design, development, testing, and maintenance of web applications with a focus on high performance, scalability, security, and reliability.
• Develop modern user interfaces using Vue.js, leveraging component-based architecture and reactive data models.
• Work extensively with TypeScript in building and maintaining backend services using Node.js, as well as in developing frontend applications.
• Identify areas for improvement in team agreements and workflows by working closely with peers and stakeholders.
• Be a vocal leader in team ceremonies, championing for best practices, and upholding high standards for quality, agility, and maintainability.
• Mentor and guide engineers, enabling them to contribute effectively to team goals.
• Lead efforts to create and improve technical documentation while ensuring accuracy, consistency, and accessibility.
• Take ownership and resolve high-priority technical issues, ensuring a swift and efficient resolution while identifying opportunities for improvement.

Minimum Qualifications:

• Bachelor’s degree in Computer Science, a related field, or equivalent practical experience.
• 6+ years of professional software engineering experience, including significant hands-on work building and deploying cloud-based systems (GCP preferred).
• Proficiency in multiple programming languages (TypeScript and Python preferred).
• Strong understanding of the interplay between front-end and back-end technologies in a fullstack environment.
• Proven track record in designing and building scalable, highly available cloud-based microservices with a strong focus on non-functional requirements such as reliability, maintainability, and observability.

Preferred Qualifications:

• Expertise with Vue.js and an understanding of component-based architecture and reactive data models.
• Hands-on experience designing, developing, and maintaining microservices in a cloud environment with a focus on scalability and resilience.
• In depth expertise of infrastructure-as-code and deploying cloud-based resources using modern CI/CD workflows.
• Hands-on experience with containerization and orchestration using technologies like Docker and Kubernetes.
• Experience working with telemetry data to support observability, monitoring, and debugging in production environments, ideally using Datadog.
• Experience with automation testing including unit, regression, and integration tests.
• Deep understanding of authentication protocols including OAuth 2.0 and OpenID Connect, with hands-on experience implementing secure login flows, token management, and role-based access control across distributed applications.
• Experience integrating with 3rd party platforms across tax compliance, invoice payments, ERP, and marketing automation is a plus.

Total Rewards

Zoro’s total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance. Total compensation will be highly competitive.

In addition to competitive compensation, Zoro offers comprehensive benefits and perks including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program