Sr Sales Incentive Analyst

Who We Are

Lennox (NYSE: LII), driven by 130 years of legacy, HVAC, and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

What Drives Success

Plan Administration & Governance

• Oversee day‑to‑day administration of all sales compensation programs, including onboarding new hires, managing transfers, updating territories, and keeping reporting structures current.
• Set up and maintain incentive plan rules, quotas, metrics, payout logic, and crediting within compensation systems such as Callidus/ICM.
• Keep sales rosters, job roles, territory assignments, and eligibility lists accurate and up to date.
• Ensure monthly and quarterly commission payouts are calculated correctly and delivered on time.
• Maintain clear documentation, operating procedures, and audit‑ready processes.

Data Quality, Integrity, Reporting & Analytics

• Validate compensation, attainment, and crediting data; troubleshoot discrepancies before payouts are released.
• Build financial models and scenario analyses to support quota planning, budget forecasting, and incentive design.
• Produce and maintain compensation dashboards, standard reports, and performance summaries.
• Conduct periodic audits of compensation logic, data sources, and system calculations.
• Provide ad hoc reporting and insights to leadership to support decision-making.

Cross‑Functional Collaboration

• Partner closely with Sales Operations, Finance, HR, IT, and Sales Leadership to ensure compensation processes run smoothly from start to finish.
• Act as the point of contact for field questions on payouts, plan rules, quotas, or exceptions.
• Communicate plan updates, deadlines, and training materials clearly to sales teams.
• Document and route exception requests; work with internal teams to evaluate and resolve them.

Process Improvement & Automation

• Identify opportunities to simplify workflows, automate manual tasks, and improve data flow within compensation systems.
• Support (or lead) the annual plan cycle, including quota setup, system configuration, testing, and rollout.
• Recommend enhancements that improve accuracy, efficiency, and compliance.

Subject Matter Expertise

• Stay current on sales compensation practices, incentive design trends, and changes in related regulations.
• Serve as a go‑to expert for payout governance, plan modeling, and system configuration.
• Provide guidance to stakeholders to ensure plans are designed and executed effectively.

What We Are Looking For

Required Qualifications

• Bachelor’s degree in Business, Finance, Accounting, HR, or a related discipline (or equivalent experience).
• 8+ years of experience in sales compensation administration, sales operations, finance, or another data‑heavy analytical role.
• Strong hands‑on experience with incentive compensation platforms (Callidus/SAP ICM, Xactly, Varicent, etc.).
• Advanced Excel skills (complex formulas, models, large‑volume data work).
• Strong analytical and problem‑solving abilities with excellent attention to detail.
• Clear, confident communication skills and the ability to work effectively across teams.
• Exceptional organizational skills and the ability to manage multiple priorities and deadlines.

Preferred Qualifications

• Experience designing or enhancing incentive compensation plans.
• Familiarity with SAP C4C/Salesforce, SAP BEx, Databricks, Power BI, Qlik, or other CRM/ERP and BI tools.
• Understanding of compensation governance, audit requirements, and compliance controls.
• Ability to improve processes, reporting structures, and workflow automation.

What We Offer

Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $106,400 to $139,650 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees i