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SR Risk Manager

Covenant Health
Lenoir City, United Statesfull_timeVerifiedPosted 10 Sept 2025

About the role

Overview

 

 

 

 

Senior Risk Manager 

Full Time,80 Hours Per Pay Period, Day Shifts

 

Fort Loudoun Medical Center is equipped with a team of more than 200 doctors in more than 29 specialty areas. Our 87,000-square-foot hospital features advanced technology, including state-of-the-art Magnetic Resonance Imaging (MRI), Computerized Tomography (CT), Ultrasound, Diagnostic X-Rays and Women’s Imaging Services, as well as Nuclear Medicine technology unique to our surrounding counties. The physicians, staff and volunteers of Fort Loudoun Medical Center are dedicated to providing excellent care to every patient, every time.

 

Position Summary:

The senior risk manager is responsible for the facility’s risk management activities, which include, but may not be limited to, managing claims against the facility, interfacing with defense legal counsel, administering the risk management program on a day-to-day basis, managing and analyzing risk management data, conducting risk management educational programs, complying with risk management related standards by The Joint Commission and other accrediting or regulatory agencies, all with the objective of maintaining patient safety, enhancing quality care, and minimizing loss to protect the assets of the facility.  This individual participates in formulating policy and/or organizational changes. The senior risk manager performs these functions reporting to the corporate director of risk management directly and to a facility vice-president indirectly.

 

Recruiter: Sandra Simmons || apply@covhlth.com

 

Responsibilities

  • Has full responsibility for operations of the Risk Management program at the facility.
  • Directs loss control/loss prevention activities and reports results to senior administration at the facility and the Corporate Risk Department.
  • Supervises the statistical trending of losses and analyzes patterns.
  • Designs and implements risk management surveys and studies; conducts surveys, studies, and special projects to assist in long-term planning and changes to facility policies and systems that reduce risk and losses.
  • Responsible for identifying and communicating regulatory requirements.
  • Leads development of facility-wide approach on disclosure of medical errors and obtains physician support.
  • Submits recommendations for changes in the existing risk control and risk-financing procedures based on changes in properties, operations, or activities. 
  • Evaluates correspondence from attorneys, patients, and other outside sources, and formulates responses, as necessary.
  • Records, collects, documents, maintains, and communicates to corporate risk and/or attorney any information necessary to prepare testimony in pending litigation.
  • Assists with release of records and information in response to subpoenas, court orders, attorney requests, state and federal agency investigations, and other inquiries from outside sources.
  • Maintains risk case files and strives to maintain maximum protection from discoverability of such files.
  • Answers medical/legal inquiries of physicians, nurses, and administrators regarding emergent patient care issues and loss control.
  • Resolves treatment issues, including patient decisions made against medical advice (AMA), refusals of treatment, and consent issues; initiates court orders as appropriate via in-house and outside legal counsel.
  • Maintains awareness of legislative activities that may affect risk management programs and participates in the legislative process.
  • Leads and/or participates in the Risk Management Subcommittee, affiliate Risk Management Subcommittee, Root Cause Analysis Oversight Team, Patient Safety Committee and others as directed.
  • Assumes risk management on-call responsibility for the system as a part of the call rotation. 
  • Receives incident reports and other information regarding untoward occurrences in the facility, and collates such information systematically to permit analysis pursuant to risk management policy and procedure. When risk management personnel are informed of an incident, the investigation should include getting the facts, determining the event’s significance, reviewing the medical record, deciding who must know about the event, determining how to proceed with the patient, securing all evidence (e.g. documentation, equipment, etc.), interviewing appropriate people, and creating a comprehensive investigation file.
  • Plans, develops, and presents educational material to administration, the medical staff, nursing personnel, and other department personnel on topics related to risk management as they affect personnel.
  • Supports the patient safety initiatives through direct partici

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Company

Covenant Health

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