Sr. Quality Systems Engineer

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team: The Global Quality Systems (GQS) Team manages quality systems across Mattel. The team is responsible for system administration, system development, training, user support, and organizational change management. The team works with leaders in the Global Quality, Safety, Regulations, and Compliance organization to ensure that all quality systems meet the business needs. Objectives are to ensure systems meet the current and future needs of the business, are being fully utilized, processes are aligned, and users are trained and supported across Mattel. These systems help to ensure that Mattel develops, manufactures, and ships quality products that are safe and regulatory compliant. This team has been developed as Mattel embarks on a path of digital transformation for the Quality, Safety, Regulations, and Compliance organization.

Job Description

The Opportunity: 

Mattel is currently seeking a Senior Quality Systems Engineer, Remote or located in East Aurora, NY.

In this position you will be part of the Global Quality Systems (GQS) technical team. In this position, you will collaborate with the GQS Training/Organizational Communication team, the Global Technology Organization (GTO), system vendors, and business stakeholders.

The technical team is responsible for planning, project management, solutioning, implementation, and ongoing support of various quality systems.  

What Your Impact Will Be: 

Joining the Team, you will have a significant impact on the digital transformation for the Quality, Safety, Regulations, and Compliance organization. In this position, you will:

• Be a technical system engineer, assigned to Enterprise Quality Management System (EQMS), Laboratory Information Management System (LIMS), and other quality systems.
• Lead requirements and design discussion with business stakeholders and Information Technology partners
• Be able to demonstrate the primary features and functionalities of an application and how it works and communicate impact to the business process stakeholders.
• Address and resolve user issues as they relate to system configuration and permissions.
• Provide business project management for the implementation of projects, enhancements, and changes.
• Perform the necessary system configuration, testing, and UAT for projects, enhancements, and changes.
• Works closely with the OCM and training team to ensure they have a full understanding of all changes and enhancements, as well as general system functionality.

Qualifications

What We’re Looking For: 

• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
• 3 to 5 years systems engineering experience.
• Technical bachelor’s degree or equivalent: Engineering, Computer Science, or Information Technology.
• Strong communication skills (in person and virtual), must be comfortable with leading meetings, discussions, and training sessions.
• Must be comfortable with being on camera during virtual meetings and training sessions.
• 2 to 3 years experience in system configuration.
• 2 to 3 years experience in project management.
• Veeva Vault White Belt Certification, preferred.
• High level of proficiency in Microsoft Office.
• Ability to participate in meetings and calls outside of normal working hours (late night or early morning).
• Ability to travel as needed (approximately 10% travel) 

The annual base salary range for this position is between $83,000 and $97,000.

**This range is indicative of projected hiring range, however annual base salary will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Additional Information

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description,