Sr Quality Engineer

Overview

Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets.

 

We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them.

 

The Technical Ceramics business of Morgan Advanced Materials engineers high performance functional and structural ceramic materials, components and sub-assemblies to address customer-specific technical challenges.

 

Key Figures: Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK.  Listed on London Stock Exchange; Member of the FTSE 250 Index.

 

 

Responsibilities

Job Purpose:

The Senior Quality Engineer is responsible for driving product and process quality performance across manufacturing operations. This role serves as a key technical leader, owning complex investigations, leading customer and regulatory interactions, and ensuring the effectiveness of the Quality Management System.

The Senior Quality Engineer operates at the intersection of production, engineering, and customer quality, providing both hands-on execution and leadership across critical quality initiatives in aerospace and/or medical manufacturing environments.

 

Key Responsibilities:

 

Product & Process Quality Ownership

• Lead investigations into non-conformances, escapes, and customer complaints using structured problem-solving methodologies
• Own and drive CAPA activities, ensuring timely closure and verified effectiveness
• Analyze scrap, yield, and defect trends to identify systemic issues and implement corrective actions
• Partner with Operations and Engineering to improve process capability, reduce variation, and increase first pass yield

Customer & Regulatory Interface

• Serve as primary quality contact for customer issues including SCARs, audits, and technical inquiries
• Support customer visits and represent Quality in technical discussions
• Ensure compliance with applicable standards including ISO 13485, AS9100, and customer-specific requirements

Quality Systems & Compliance

• Ensure effectiveness of core quality processes including MRB, CAPA, NCMR, and RMA
• Support internal, customer, and third-party audits, including preparation and response activities
• Maintain and improve quality documentation including control plans, PFMEA, and inspection strategies

Validation & Risk Management

• Lead or approve validation activities (IQ, OQ, PQ) for new and existing processes and equipment
• Develop and review risk assessments including PFMEA and control plans
• Ensure robust implementation of process controls and monitoring strategies

Data Analysis & Continuous Improvement

• Utilize statistical tools (SPC, DOE, capability analysis) to drive data-based decisions
• Develop dashboards and reporting to monitor quality performance
• Lead continuous improvement initiatives focused on scrap reduction, yield improvement, and process stability

Supplier & Inspection Support

• Support supplier quality activities including performance monitoring and issue resolution
• Improve measurement systems through MSA, GR&R, and calibration strategies
• Provide guidance on inspection methods, gauging, and metrology

Leadership & Influence

• Act as a technical leader and mentor to Quality Engineers and cross-functional teams
• Lead cross-functional teams in resolving complex quality issues
• Drive accountability across functions without direct authority

Qualifications

Minimum Qualifications and Education Requirements:

• Bachelor’s Degree in Engineering (Mechanical, Electrical, Chemical, or related field)
• 5–10+ years of experience in manufacturing quality engineering
• Aerospace and/or medical device experience strongly preferred
• Strong working knowledge of:
• CAPA, MRB, NCMR, RMA processes
• Root cause methodologies (8D, DMAIC, etc.)
• Statistical tools (SPC, DOE, Minitab or