Sr. Project Manager, Supply Chain SaaS Implementation

Project Manager (hybrid technical + functional) - Full Life Cycle B2B Supply Chain SaaS Implementation at Enterprise-level engagements.

We are now looking for a full-time Senior Project Manager to join our RELEX family in the US. You’ll lead the successful implementation of RELEX’s suite of systems by managing and coordinating the project teams internally and with the customer. The emphasis of this role is functional in nature, but a depth of technical expertise is highly preferred as well, making this a hybrid role.

Our Customer Operations team partners with customers to support their diverse needs. Throughout the sales experience, they develop and deliver projects, optimize how our solution is used and ultimately keep our customers happy and help them achieve their goals. Their relationship-building skills and retail/supply chain knowledge are second to none. A dynamic team, they embrace change and love being part of our exciting tech atmosphere. In return for their skills, we feed their purpose, offer flexibility for their schedules and promise career progression (if that’s what they want). They enjoy genuine work-life balance and we encourage growth within and across teams.

Join us as a Senior Project Manager within the Customer Operations team and this is some of what you’ll be doing:

• Managing and leading software implementation projects for our Retail customers.
• Track and manage project profitability and reporting to key stakeholders
• Create and own the project plan with the project team
• Create and implement a communication plan, including steering group meetings
• Nurture, develop, and maintain customer relationships with key stakeholders
• Ensure all stakeholders are adequately informed internally & externally
• Create measurable value from RELEX implementation project for our customers
• Manage project scope and change requests for multiple projects simultaneously
• Responsible for ensuring all tasks are completed within the timelines to best practice standards
• Organize and facilitate project meetings and workshops ensuring actions are documented and followed up until completion
• Responsible for escalating risks and issues as well as resource requirements

We're looking for:

• Minimum 5 years’ experience of project management experience within the software industry.
  • with 2+ years' experience with Supply Chain SaaS end-to-end implementation projects preferred. 
• Proven success in delivering multiple successful projects at the enterprise level.
• Supply Chain SaaS industry experience with the ability to understand SCM systems from both functional and technical perspectives.
• Previous work experience with full management responsibility of an enterprise-scale software project. Someone who is confident and comfortable with hitting the ground running.
• Excellent communication and presentation skills, as PMs need to manage expectations for the client and internal delivery teams, synthesize different points of view and incorporate other people's ideas into an active project plan
• Strong time management, task management, and budget management skills
• Demonstrates an outstanding work ethic and a sense of urgency to resolve issues quickly and efficiently
• Possesses a high sense of ownership and personal accountability for ensuring the quality and timeliness of projects
• Displays business and organizational maturity; ability to guide customers to realize financial and productivity benefits
• Ability to travel up to 30%
• Preference for someone located in the metro-Atlanta area (or willing to relocate), but this is not an absolute must, though highly preferred.

What we consider as an advantage: 

• Industry experience with a grocery, consumer products goods (CPG), fast-moving consumer goods (FMCG) retailers or suppliers, preferably experience with Tier 1 retailers
• Business Consulting background is also highly preferred prior to moving into Project Management.
• Solid understanding of retail industry best practices.
• 5+ years of working in retail industry IT systems and/or software implementations.
• Industry experience with Retail and/or specifically Grocery is highly preferred.
• Business consulting background prior to Project Management work is preferred.
• Experience with Pricing and Promotion as well as CPG highly preferred.

Our US Office:

RELEXians can be found around the world, and while we have team members working in 30 states, here, our main office is in Atlanta, Georgia. With a new, inviting and cool office space in Colony Square, when you’re not travelling to cu