Sr. Project Manager, Luxury Travel

114 5th Ave (22114), United States of America, New York, New York

Sr. Project Manager, Luxury Travel

As a Senior Project Manager at Capital One, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role, you will work closely with key stakeholders to deliver results that will have a direct impact on the bottom line of the company. You will work with smart, talented people who will challenge you to excel. You will be rewarded for your passion and your achievements.

As a Senior Project Manager you will:

• Work on medium to large-scale complex, cross-departmental projects that have a direct impact on the company

• Drive cross-functional projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed; manage complex up and downstream project impacts.

• Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation.

• Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation

• Conduct regular meetings with project team.  Document progress and report to stakeholders on project status.

• Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery

• Forge relationships with key stakeholders to ensure delivery of commitments

• Identify ways to improve and streamline business process
   

The person will:

• Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work

• Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes

• Demonstrate organizational agility to adapt to changing demands

• Display strong consulting and collaboration skills

In this role, the person will:

• Work with internal and external partners to scale and execute well-managed aspects of the luxury travel programs

• Provide operational support for luxury travel programs

• Plan and schedule timelines for onboarding of new luxury travel partners

• Support portfolio growth and removal of luxury travel program homes 

• Maintain communication with internal and external partners to manage the customer experience journey for luxury travel partners

• Look for opportunities to strengthen, automate, and improve well-managed activities

• Exhibit strong skills in being organized, detail oriented, and solution oriented

• Produce insights and recommendations based on data/trends

• Define SLAs and performance standards for our luxury travel partners and drive efforts to implement and track commitments. 

Basic Qualifications:

• Bachelor’s Degree or Military experience

• At least 3 years of Project Management experience 

Preferred Qualifications:

• Masters / MBA degree

• At least 3 years of Project Management experience in Luxury Travel

• At least 5 years of Project Management experience

• Strong communication and collaboration skills

• Strong problem solving and influencing skills

• Work experience achieving results with complex projects

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $99,500 - $113,600 for Sr. Project Manager