Sr. Product Validation Engineer

Marmon Foodservice Technologies, Inc.

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

About The Job

Though you may not know us by name, you’ve most likely enjoyed meals and refreshments supported by our industry-leading brand portfolio. For decades, we’ve designed and manufactured foodservice equipment for some of the world’s biggest, most recognized consumer brands. We are driven to innovate with a clear purpose in mind: to enhance the eating and drinking experience, nourishing the people and communities we serve.

We are seeking a proactive and enthusiastic Sr. Product Validation Engineer to join our dynamic team. Reporting to the Product Validation Engineering Manager, this position is responsible for analyzing warranty and other field data to help us better understand our existing product performance in the field, customer habits and behaviors, as well as how those products are serviced and maintained.  In addition, this role will also utilize those data insights to perform Design for Reliability activities in support of New Product Development.  This opportunity fills a critical role on our Product Validation Engineering Team to better connect and correlate our new product development process to the field performance of existing product lines, allowing us to focus engineering resources where they will have the greatest impact, improve product reliability, and accurately predict and forecast that product reliability at launch. 

This role is subject to our hybrid work model: we collaborate in the office on Monday, Tuesday, and Thursday. The rest of the week, you have flexibility to work wherever it suits you best.

What You’ll Do

• Support New Product Development (NPD) through a Design for Reliability methodology

• Develop new or update existing procedures for lab testing that accurately model or predict field performance of product

• Analyze product or components that have failed in the lab or in the field to determine root cause and improve future product or test design

• Engage with project teams to understand project needs/requirements and provide technical expertise using data and analytical tools

• Write thorough and concise tests and process procedures

• Work with our Data Science team to modify existing and/or create new tools to analyze performance of our products in the field

• Develop predictive models and machine learning algorithms to uncover patterns/trends

• Continually enhance data collection procedures to include relevant data for analysis

• Proactively identify opportunities to improve product reliability through the use of varied data sources including returned-goods analysis, in-line manufacturing data, fielded product instrument data, and other sources

Who You Are

• Independent Self-Starter: Takes prompt, proactive action to accomplish work goals with limited oversight

• Collaborative Partner: Uses interpersonal skills to communicate effectively with cross-functional teams

• Detail Oriented Team Member: Accuracy in work, with a passion for being free of errors

• Problem Solver: Using creative and logical thinking to devise effective solutions

Required Qualifications

• Bachelor's or Master’s degree in an Engineering or Physics discipline

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

• Excellent problem-solving skills, ability to adapt in a fast-paced and changing environment

• Strong communication skills, with the ability to explain complex concepts to non-technical audiences

Additional Desired Skills and Traits

• 8+ years of relevant experience in a quality, test, new product development, or other engineering role

• Field Data Analysis: Collect and analyze data from products in the field to identify reliability trends and report needed design changes.

• Experience with new product development process and the types of defects driven by product design

• Experience designing tests to validate product or assembly function and/or reliability

• Experience in creating or specify