Sr Product Manager - Upstream Software, ION

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Essential Job Duties
Product Strategy and Roadmap Development
- Develop next generation software product roadmap across multiple product franchises in
the Ion business units
- Develop a deep knowledge of relevant clinical spaces, including monitoring and
consuming clinical literature, attending medical society meetings and engaging with
physician key opinion leaders
Market Landscape and Voice of Customer
- Understand competitive, emerging, and complementary technology, and its impact on
Intuitive’s endoluminal product lines
- Conduct qualitative and quantitative market research. Execute customer interviews
(patients, HCPs & their care team, providers and payers) and observations to develop
insights and inform the product roadmap
Marketing Claims:
- Develop customer segmentation and marketing claims strategy for next generation
product franchises
- Drive cross-functional alignment on pre and post-launch product roadmap and data
collection in pre-clinical and clinical settings
Product Feature Development and Prioritization
- Partner with product franchise leads to develop and prioritize software product
investigations, features, and product requirements for next generation software
- Partner with UX and Clinical to prototype and assess prototype product solutions.
- Evaluate critical program requirements and potential product impact
End-to-End Ownership of Software Features
- Own and scope the end-to-end software experience for users across next generation
product franchises and global geographies to ensure a unified, consistent, and
streamlined user experience

Drive desirability, feasibility, and viability assessments of next generation software
product features to prioritize next generation product portfolio
Business Analysis
- Collect, organize, and leverage datasets to build business cases and drive business
decisions for next generation software product lines
- Identify high-leverage software innovations by customer desirability, business viability,
and longer-term NPV methodologies

New Technologies and Global Launches
- Partner with engineering and business development teams to assess new technologies,
potential partnerships, and prioritize the new business development software pipeline
- Collaborate with regional teams to ensure that product features and NextGen portfolio
align with user needs across geographies

Qualifications

Required Skills and Experience
• Ability to manage cross-functional projects, stakeholders, and teams; effectively resolves
issues that impact multiple teams and departments, involving complex strategies and
priorities.
• Proven track record of leading strategic initiatives from concept through to completion.
• Able to prioritize and smoothly manage multiple tasks, product lines, and product
features
• Relationship builder with proven ability to work across disparate parts of an organization
to deliver results.
• Can operate and drive results and set priorities with limited supervision.
• Influences critical project trade-offs with clear communication, customer insight, and data
• Self-starter with ability to take leadership in a fast-paced environment, with agility to pivot
focus to meet evolving customer needs and shifting market dynamics.
• Effectively communicates impact of critical requirements on commercial success and
across organizational stakeholders

Excellent communication and presentation skills, including experience presenting to
senior management and customers.
• Demonstrated interest in healthcare, hospital o