Sr. Product Manager

About the role: 

This is a unique opportunity to make an impact on new product development and management for Gartner’s IT End-User products teams which is the largest business unit in Gartner. 

The Sr. Product Manager will contribute to the ongoing transformation of a >$1Bn business and will be responsible for building innovative products to help maximize value for our clients . This Sr. Product Manager will co-manage and lead Gartner’s offering for Software Engineering leaders and their teams.

As a critical member of the team, the Sr. Product Manager will be responsible for product planning and execution throughout the Product Lifecycle, including gathering and prioritizing customer requirements, performing quantitative and qualitative analysis, defining the product vision, leveraging scalable best practices; identifying and implementing market-driven enhancements, tracking progress and driving impact.

This high-impact, high visibility role sits within the Global Product Management team and will significantly contribute to achieving sustained double-digit contract value growth and strong client retention.

What you will do:

• Become an expert in understanding client needs; Capture client feedback to inform and enhance product
• Use that knowledge and insight to conceptualize, build and launch Products for clients in specific Roles
• Create, launch, track and iterate on new value-add features that will enhance the product’s value to our clients; features will cover a wide range of value source such as technology, data, peer connections and events, expert interactions and new research publications
• Pilot products as needed, including identifying & analyzing key business metrics to uncover reasons for success, reasons for obstacles and deliver needed enhancement
• Project manage the development process from concept to launch, ensuring continued impact and tracking progress of metrics post-launch
• Develop and present regular updates to top executives
• Lead brainstorming and collaborative problem-solving sessions with Research, Product Management, Sales, Services and Technology to surface and test product concepts, features and enhancements
• Lead problem-solving efforts to identify and remove impediments to product adoption, growth and drive high-levels of customer satisfaction/retention
• Drive the commercial success of your products along with client satisfaction

What you will need:

• Bachelor’s Degree required
• 6-8 years progressive business experience, with experience in product management / product strategy
• Track record of delivering products and programs that solve customer needs
• Strong quantitative and qualitative business analytic skills, including ability to turn analysis into actionable recommendations with measurable business impact
• Ability to lead/influence cross-functional teams across all levels of the organization and work collaboratively in a matrixed environment
• Demonstrated ability to manage multiple complex projects simultaneously
• Outstanding written and verbal communication skills
• A bias for action, including balancing tradeoffs, a willingness to roll up their sleeves and do what it takes to get things done
• Ability to work in a culture that thrives on feedback and seeks opportunities to stretch outside comfort zone

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!
• Collaborative, team-oriented culture that embraces diversity 
• Professional development and unlimited growth opportunities

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Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providi