Sr. Partner Programs Analyst

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

We are seeking a Partner Programs/Incentives Analyst to join our Global Partnerships and Channels (GPC) organization to support GTM strategy and strategic planning. The preferred candidate will have experience in Finance, is comfortable managing large data sets, has strong attention to detail, can synthesize results, and has strong communication skills. They will work cross-functionally across operations, sales, accounting, IT and finance, with the primary objective of enabling Partner Programs to make effective, analytically driven, and strategic operating decisions.  

What you get to do in this role: 

• Assist in the development, defining business rules and reporting of key performance metrics related to partner programs  

• Analyze large sets of data to model and estimate annual budget planning  

• Drive forecasting for partner sales in partnership with partner sales operations and global business units  

• Work with GPC leadership for partner program spend strategy, manage, and track ROI 

• Analyze performance and productivity data and assist in preparing slides for QBR’s, or other Sales leadership presentations 

• Extract data sets, perform analyses, build data models to support pipeline, coverage, renewal or other initiatives 

• Gather and define requirements for Business Intelligence initiatives  

• Manage GTM planning and operational process improvement projects 

• Support the implementation of Sales productivity, planning and reporting tools 

• Maintain databases and develop weekly/monthly/quarterly metrics reports 

• Other ad hoc responsibilities in support of sales finance and operations 

• Willing to work with teams in different time zones 

Qualifications

• 5+ years’ experience in Finance, Business Operations, preferably with a SaaS organization or in Strategy & Operations Consulting 

• Experience launching sales commission/incentive programs is a plus. 

• Excellent Analytics skills 

• Excellent communication skills – verbal and written 

• Ability to communicate effectively and collaborate with others 

• Self-motivated with the ability to multitask 

• Comfortable and flexible working in a fast-paced environment 

• Positive “can do” attitude and highly analytical; enjoys challenges 

• Detail-oriented and comfortable working with large data sets 

• Proficiency with MS Office, especially Excel, Tableau and PowerBI experience preferred. 

• Bachelor's Degree preferred

For positions in this location, we offer a base pay of <<ENTER RANGE HERE>>, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. 

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

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