Sr. Operations Manager

AMPORTS has been a leader in the global automotive service industry for over 60 years. With multiple locations in the United States and Mexico, AMPORTS is one of the largest auto processors in North America. We believe in a perpetual commitment to quality, safety, operational excellence, and customer satisfaction.

Our purpose at AMPORTS is to leverage our port and terminal infrastructure, creating capacity, value, and supply chain solutions for finished vehicles. We take pride in providing service to our customers that is matched by no other. We know how to work hard, play hard, and recognize success. We want to welcome go-getters that are motivated to focus on pooling resources, knowledge and skills to get the job done.

Summary/Objective 

Oversees the business operations ensuring that all procedures adhere to the policies and standards of the company. This role is also responsible for setting budget and sales targets, producing progress reports and assessments, and coordinating with high-ranking officials.  

Essential Functions 

• Plans and oversees strategic, operational, and administrative programs, projects, and/or services of broad significance to the organization within the designated functional area of focus. 

• Establishes and implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement. 

• Provides strategic advice and recommendations to leadership in the development, implementation, and evaluation of new or modified operating policies, practices, and procedures within the specified functional area of focus. 

• Provides professional consultation and leadership to all faculty and staff employed by the component and service as the principal point expertise on all matters relating to the specified functional area of focus. 

• Analyzes, designs, documents, and implements internal reporting systems and procedures for the organization or business entity, within specified functional area of operation, as applicable to the specified functional area of focus. 

• Designs, coordinates, and implements training programs for personnel within the organization and its components regarding the nature and application operating policies and procedures. 

• Manages and/or provides day-to-day leadership to various technical, professional, and/or administrative personnel engaged in specified project activities, as appropriate to the position. 

• Performs miscellaneous job-related duties as assigned. 

Competencies 

• Skilled in examining and re-engineering operations and procedures.  

• Ability to analyze complex problems and create solutions.  

• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals.  

• Ability to work in a fast-paced, constantly changing environment.  

• Attention to detail and strong organization skills.  

• Working knowledge and understanding of the principles and processes of computerized business and operating systems.  

Supervisory Responsibility 

This position has direct reports. 

Work Environment 

Well-lighted, heated and/or air-conditioned indoor office, production setting, outdoor/indoor shop environment or enclosed vehicle with adequate ventilation and protection from extreme weather conditions. 

Physical Demands 

Light physical activity performing strenuous daily activities of a primarily administrative or production/technical nature. Manual dexterity sufficient to reach and handle items. 

Position Type/Expected Hours of Work 

This is a full-time position. Days and hours of work are primarily 8hours each day, Monday through Friday on a day shift. This position may require overtime. 

Travel 

This position does not have travel requirements. 

Required Education and Experience 

Bachelor’s degree in business administration, management, or finance and at least 3 years of managerial experience. 

Preferred Education and Experience 

Master's degree in business administration, finance, or related field.  

Computer skills 

Basic personal computer skills including electronic mail, word processing, spreadsheet, graphics, etc.  

Work Authorization/Security Clearance 

Must be able to obtain TWIC badge (Transportation Working Ident