Sr. Operations Consultant

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for resolving day-to-day complex problems, researching, and executing on complex transactions for multiple sites or larger business unit(s). Key responsibilities include leading the design, development, and implementation of products, systems, processes, and services using discretion within the project management methodologies, with a focus on continuous improvement.

Responsibilities:

• Role supports and will work directly with the GPO Reconciliation COE senior leadership team to drive continuous process improvement across the organization
• Work directly with leaders and employees to identify and act on improving the workflow and process knowledge across the teams
• Focus on process excellence across the GPO Reconciliation COE
• Responsible for resolving day-to-day complex problems, researching, and executing on complex transactions for multiple sites or larger business unit(s).
• Leads the design, development, and implementation of complex products, systems, and services in an operations environment using subject matter expertise
• Manages projects and direct activities of a team related to special initiatives
• Advises as a technical expert in assigned area by providing work direction, guidance, and training to employees and business partners on new complex initiatives
• Builds relationships with business partners across various Lines of Business
• Manages and defines responsibilities and accountabilities for key program and projects

Required Qualifications:

• 3-5 years of operational accounting experience along with working knowledge of processes to include applicable policies and regulations
• Proficient skills utilizing MS Excel
• Previous experience with general ledger
• Thorough understanding of debits and credits
• Ability to multi-task and meet specific performance goals
• Excellent problem solving skills
• Detailed oriented, self-motivated, assertive
• Demonstrates ability to work flexible schedules and adapt quickly to change
• Demonstrates leadership skills consistently
• Must possess excellent verbal and written communication skills
• Work well in a team environment as well as independently
• Excellent research, analytical & decision making skills

Desired Qualifications:

• Experience with various systems which may include: Recon Plus, PIX, eLedger, FDES, BOSS, Content Navigator, MSS, BFT, Cashpro and TSYS

Skills:

• Critical Thinking
• Customer and Client Focus
• Decision Making
• Problem Solving
• Risk Management
• Adaptability
• Attention to Detail
• Collaboration
• Issue Management
• Analytical Thinking
• Oral Communications
• Presentation Skills

Shift:

1st shift (United States of America)

Hours Per Week: 

40