Sr Operational Risk Analyst

Current Employees of LendingClub: Please apply via your internal Workday Account

LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!

About the Role

LendingClub’s Enterprise and Operational Risk Management (EORM) department is seeking a talented and experienced individual for the position of Sr Operational Risk Analyst. This position will report directly to the Director, Operational Risk Management (ORM) and will be responsible for supporting the buildout and ongoing execution the team’s Quality Control and Quality Assurance processes for the Bank’s ORM program. Specific areas of focus will involve issue management, operational loss event (OLE) management, and risk and control self-assessment (RCSA). The successful candidate for this role will be someone who is excited to understand how the Bank’s ORM programs work, eager to dig deep into processes, and able to test against program requirements and support a continuous feedback loop of findings.

What You'll Do

• Support the Director, ORM in the buildout of QC/QA processes for issue management, OLE management, and RCSAs
• Support the development of test scripts and sample methodologies and test the Bank’s adherence to ORM program requirements on an ongoing basis
• Support the development of reporting on progress against QC/QA activities and related findings (e.g., error rates, themes)
• Analyze QC/QA themes and maintain a feedback loop consisting of reporting and training (in partnership with Director, ORM) to address the root causes of findings
• Become deeply familiar with the Bank’s Governance, Risk, and Compliance (GRC) tool
• Help enhance the quality of issue, OLE, and RCSA data (e.g., risk descriptions, issue descriptions, corrective action plans)
• Recommend improvements to risk management processes based on analysis and feedback
• Assist in the development of ORM management and committee reporting
• Perform other EORM task as necessary, under the direction of the VP, Head of Enterprise and Operational Risk Management

About You

• 2-4 years of relevant experience in the financial services industry, preferably in federally-regulated banking institution
• Bachelor’s degree preferred in a related field of study; or equivalent work experience
• Self-starter, willing to take ownership and drive initiatives to resolution while reporting appropriately on progress made and raising awareness when difficulties are encountered 
• Ability to deliver quality results in the face of competing priorities, aggressive timelines, and evolving direction 
• Strong problem solving and analytical skills, particularly with large data sets 
• Excellent proficiency in Microsoft Excel, PowerPoint, Visio, and other Office products 
• Exceptional organizational skills with strong attention to detail and accuracy 

Work Location
San Francisco
 
We are currently working a hybrid schedule and our teams are in-office Tuesdays, Wednesdays, and Thursdays.
 
Time Zone Requirements 
Primarily PT

Travel Requirements 
If you need to travel for work, LendingClub will cover your travel related expenses.