Sr Network Engineer

Department:

Technology

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Senior Network Engineer supports our Purpose by providing expertise and overseeing the workflow involved in maintaining a company's enterprise network. This role is responsible for designing and implementing the company's network infrastructure, resolving advanced support issues, and managing the junior network engineering staff. The Senior Network Engineer is an innovative thinker and strategic problem solver who looks forward to making a meaningful impact on Southwest’s operation.    

 

Additional Details:  

• This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Massachusetts, Maryland, Montana, New Jersey, New Hampshire New York, North Dakota, South Dakota, Oregon, Pennsylvania, Vermont, Washington, West Virginia, and Wyoming, and Puerto Rico. 

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.   

 

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Responsibilities

• Oversee vendor management, partner governance, and oversight to deploy systems which are complete, designed and managed over life cycles while also guiding others
• Identify problems proactively, plan solutions, recommend software and systems, and coordinate developments in an orderly manner to meet business requirements
• Monitor and test performance and capacity for potential bottlenecks, identify possible solutions, and work with partners to implement fixes
• Provide innovative solutions to proactively ensure the highest levels of systems and infrastructure availability in order to resolve escalations of high complexity
• Create the platform strategy and road map in collaboration with Enterprise Architecture
• Identify opportunities proactively to adopt emerging industry trends in collaboration with Enterprise Architecture
• Meet commitments and deliverables as related to leading projects and/or project oversight
• Provide technical development, mentoring, and guide the work of others
• Create and follow Network/Traffic flow Diagrams
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Ability to analyze and resolve problems of high complexity
• Expert knowledge of hardware components, systems, software, and networking technologies
• Ability to mentor/guide others to perform troubleshooting, root-cause analysis, solution development, and implementation within specific technology areas
• Skilled in expert partnering, negotiation, and communication in working with Business Customers and Technology support
• Expert knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and or work experience
• Ability to prioritize effectively and take on multiple concurrent assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible self-work