Sr Mgr Change Mgmt (US)

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$110,760 - $178,880 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Enterprise Enabling Functions

Job Description:

This Senior Manager, Change Management role is focused on providing change management support for the Commercial Lending Operations and Servicing organization. As operational processes change through technology implementations, standing up new processes, or continuous improvement, the Sr Mgr Change Mgmt will determine a strategy for change management that includes elements of communication, documentation and training. They will partner with other resources in the organization to execute on that strategy, and monitor the outcomes from the change.

The Senior Manager, Change Management oversees and/or leads change management efforts and all related activities through a team of Change Analysts and/or Specialists, provides direction and coaching to develop the skills and capabilities required to drive the quality of work products. Also provides advice and guidance to a broad range of stakeholders on how to leverage strategic change management principles to support benefits realization for the program / project / initiatives, manage risks/issues and contribute to a positive stakeholder experience.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Oversees and leads a large and/or highly complex and diverse reporting function for an area of significant risk, complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project / initiative success and achieve business results
• Recognized as top level expert within the company and requires significant in-depth and/or breadth of expertise in their in a complex field and knowledge of broader related areas
• Acts as the change management lead on highly complex projects / programs / initiatives
• Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
• Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices
• Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
• Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas
• Facilitates key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)
• Sets operational team direction and collaborate with others to execute on common goals
• Work horizon focuses on longer-range planning for functional area (e.g. 12 months or greater)

Education & Experience:

• Undergraduate degree
• Relevant Change Management Accreditations are an asset
• Graduate degree is an asset
• 7+ years related experience, working in a project environment, in large organizations
• Advanced knowledge of change management principles, industry best practices, lines of businesses supported, project management, organization practices, business culture(s) and business transformation
• Knowledge of current and emerging competitor and market trends
• Ability to contribute to strategic direction of the function and provide advice to senior leadership
• Ability to forecast initiatives and demand in order to help develop annual strategic plan
• Ability to establish goals and objectives that support the strategic plan
• Advanced ability to lead, plan, implement and evaluate program/project activities to ens