Sr. Manager, Visa Integrity Risk Program Management Office

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement. Join Visa: A Network Working for Everyone.

Job Description

Ecosystem Security & Integrity (ESI) is a Global Risk group that is tasked with the role of upholding the security and integrity of the payment ecosystem through the interdiction of illegal and fraudulent activity. This is achieved through the deployment of risk quality control and/or compliance programs. The programs are deployed through Visa Rules and additional client guidelines and Visa performs quality control leveraging proprietary tools, specialized third party vendors, regional risk teams, and other stakeholders. ESI also works with internal and external stakeholders to further its charter and initiatives. Reporting to the Sr. Director of the Program Management office, this person will participate in managing the design and deployment of the Visa Integrity Risk Program, which specifically addresses merchant activities that have a heightened risk of illegal or fraudulent activity. The position provides analytical and operational support to the help identify and respond to emerging risks across the payment eco-system. Essential Functions Support the development, maintenance, and enhancement of Visa’s Integrity Risk Quality Control Program Prepare updates to related Visa Rules, Policies and Procedures and develop external and internal training and communication materials Help engaging on regular basis with the Regional Risk teams, and designated Quality Control Program leads to ensure consistent program execution, but also to obtain feedback and input on further program enhancements Support the deployment of external and internal training, and support the development of training materials Support the program governance by developing and managing the required reporting and cadence of meetings Provide input to the Management Information Systems (MIS)/Analytics team to build-out required program MIS, KRIs and overall reporting packs Provide input into the design of the Quality Control Program tools and platforms, working with Risk MIS and Technology Execute program or process controls that drive a consistent application of the program. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Qualifications

Basic qualifications: 8 or more years of work experience with a Bachelor’s degree or at least 5 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD); or a minimum of 2 years of work experience with a PhD Preferred qualifications: 9 or more years of experience with a Bachelor’s Degree or 7 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD); PhD with 3+ years of experience Visa or Payments industry experience with focus on risk products & services, risk programs or related domains Problem solver with the ability to connect the dots and design solutions that require deployment and/or buy-in across a larger group of stakeholders Strong experience driving programs, projects and collaborating in large, matrixed organizations Experience with Executive Reporting Flexible and creative thinker with strong execution skills, generate out-of-the-box solutions, manage ambiguity, anticipate the impact of decisions/initiatives and able to move seamlessly from high level concepts to details Proven project management skills and experience. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 126,900 to 165,000 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Additional Information

Visa has adopted a COVID-19 vaccination policy to sa