Sr Manager, Solutions Engineering
EgnyteAbout the role
SR MANAGER, SOLUTIONS ENGINEERING
EGNYTE YOUR CAREER. SPARK YOUR PASSION.
Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:
Invested Relationships
Fiscal Prudence
Candid Conversations
ABOUT EGNYTE
Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.
The Sr. Manager, Solutions Engineering leads an elite sales engineering team responsible for pioneering the success of Egnyte cloud-based collaboration, security and governance solutions. The SE Manager not only leads the team but is directly involved in high impact deals across a range of global opportunities. Additionally, they work closely with existing and prospective customers and our engineering teams on product design, deployment, and development of future product capabilities.
WHAT YOU’LL DO:
- As a Sr. Solutions Engineering Manager you will play a key leadership role in the Egnyte Revenue Organization
- Your responsibilities will be to lead a regional team of Sales Engineers who identify customer pain points, uncover new opportunities, develop solutions, present the Egnyte value benefits and address any technical objections
- You should be highly competent in coaching and guiding the team to develop a winning technical sales strategy
- Engage directly with Sales Leadership to provide support for pre-sales activities across all Egnyte solutions
- Ensure that your team is enabled to support all required Egnyte products and solutions along with required sales/soft skills
- Deliver annual performance reviews while assisting SE's with building out and executing their individual development plans
- Conduct regular 1:1’s with team members to provide constructive feedback and skills development
- Work cross-functionally with support, product management, engineering, and other organizations to ensure alignment with the field, provide process and product feedback and resolve critical customer situations
- Interact directly with customers and prospects in support of your team
- Develop a close working relationship with Solutions to ensure alignment between pre- and post-sales activities
- Deliver presentations and technical briefings to customers on Egnyte products
- Assist and manage with critical Egnyte evaluations and POC's
YOUR QUALIFICATIONS:
- 5+ years of experience in a pre-sales role working for a SaaS company
- 3+ years leading or managing a team
- Strong business acumen with a focus on seeing the “big picture” and relating Egnyte technology to solving business problems
- Proven experience working cross-functionally with Sales, Professional Services, Product Management, Product Marketing and Customer Success
- Ability to perform value-led demos in front of both technical and business focused audiences
- Knowledge of security, cloud and web related technologies is required
- Ability to quickly digest and respond to complex information in an appropriate manner
- Very comfortable interacting with business and technical focused contacts both inside and outside the company
- Impeccable verbal and written communication skills
- Comfortable keeping up with technology trends in security and SaaS solutions
- Open, curious, and receptive to new ideas and ways of doing things
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