Sr Manager, SCM

The Senior Manager, Supply Chain (SCM) and Enterprise Solutions oversees the operations and strategic planning of the Fanatics Collectibles SCM/WMS/MRP/Logistics applications and will ensure these enterprise applications and distinct software packages align with the business objectives. This resource will plan, coordinate, and direct all activities related to the development and management of internal applications that enhance business operations and allow us to operate and scale the collectibles business. This will include support of the current Oracle EBS solution as well as the migration to Oracle Fusion for both North America and International. The Senior Manager / Director, SCM will work closely with decision makers to identify, recommend, develop, implement, and support optimal enterprise technology solutions for our growing business. 

This individual is also responsible for supporting and assisting in the integration of existing and new applications as per Collectibles business objectives including M&A planning and integration. The Senior Manager, SCM will work closely with the Infrastructure Engineering, Information Security and Commercial application teams (B2B, B2C) to develop and drive delivery of the Collectibles IT Roadmap in support of the business strategy.

Primary Duties, Responsibilities:

• Develop, lead and direct SCM and ERP and enterprise applications operations and strategic planning and execution. This includes capturing business requirements, executing against agreed plan, managing issues/barriers/change and organizing and negotiating the allocation of resources
• Assess current enterprise solutions (people, process and technology) to design a future state and roadmap to achieve desired state. This will include assessing need to rationalize solutions, implement new solutions and/or insource existing solutions support from 3rd party of other Fanatics business units
• Manage and optimize enterprise system software, data management, and reporting systems through a team of knowledgeable direct reports. Authorize and oversee the deployment, monitoring, maintenance, development, and support of related software based on department needs
• Define and communicate project milestones, service level agreements, and resource allocation to CTO, department business leaders, support staff, and end users.
• Review performance of supported applications to determine operating costs, productivity levels, and upgrade requirements. Benchmark, analyze and recommend improvements
• Overarching responsibility and provides guidance for best practices framework (ex. ITIL, and Life Cycle Management) for the support and sustainability of enterprise applications
• Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
• Manage strategic relationships between internal IT resources, distinct business units, end users, vendors, and partner organizations
• Manage financial budgets, resources, and relationships with stakeholders, vendors, and business partners
• Provide leadership and direction with regards to enterprise technology, vendors, business partners, policy, and standards
• Partner with leadership to proactively identify needs and resolve issues. This includes researching the background of issue(s), identifying root causes, quantifying the scope and scale of issue(s), identifying possible solutions, making recommendations, and executing the solution in accordance with desired business outcomes 
• Actively lead M&A migrations efforts as it pertains to enterprise applications
• Lead and manage successful implementations of IT-based, cross-functional projects, providing clarity for success measures, milestones, and transparent progress reporting, identifying, and elevating risks, resolving roadblocks with a bias for what is best for the business, and fostering joint accountability with business partners for successful outcomes
• Negotiate and administer vendor and consultant contract and service agreements
• Conduct regular compliance checks and test operating systems. Document findings with case scenarios, workflow diagrams, and data models
• Manage, train, and develop the technology team to inspire growth and innovative solutions
• Supervise recruitment, development, retention, and organization of the Applications staff in accordance with budgetary objectives and personnel policies

Qualifications:

• Bachelor’s degree in information technology, accounting/finance coursework, computer engineering, or related field of study.
• 10+ years’ experience working with IT oper