Sr Manager, Live Event Streaming Operations

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Sr Manager, Live Event Streaming Operations
Location: Stamford, CT Company: Paramount+

Role Overview
The Senior Manager of Streaming Operations is responsible for the day‑to‑day execution and operational excellence of Paramount+ global Tier 1 live streaming events. This role sits at the center of live event delivery, ensuring that high‑visibility broadcasts are reliable, secure, and delivered at the highest quality to audiences around the world.
You will oversee critical components of the live streaming technology stack—from cloud‑based acquisition through delivery—while monitoring performance, troubleshooting issues in real time, and coordinating with internal teams and external partners to ensure fl awless live event execution.

Key Responsibilities
● Lead operational execution for UFC, Zuffa Boxing, Professional Bull Riding (PBR), and additional sports, entertainment, and special live broadcasts.
● Ensure all live events are fully staffed and operationally prepared, including:
     ○ Acquisition plans
     ○ Encoding and packaging workfl ows
     ○ Ad delivery plans
     ○ Highlight clipping support
     ○ Communication channels for all critical stakeholders
     ○ Executive briefi ngs before and during events
     ○ Post‑event recaps and documentation
● Serve as the primary operational point of contact during live events, escalating incidents and coordinating rapid resolution across engineering teams, vendors, and network partners.
● Maintain detailed runbooks, operational documentation, and incident reports. 

● Support testing, onboarding, and validation of new streaming technologies, workfl ows, and vendor solutions.
● Participate in on‑call and off‑hours rotations aligned with live event schedules.

Required Qualifications
● 7+ years of experience in live streaming operations, broadcast operations, or OTT delivery environments.
● Strong hands‑on experience with live streaming technologies and protocols (HLS, DASH, MPEG‑TS, RTMP, SRT, etc.).
● Working knowledge of cloud‑based streaming architectures (AWS, GCP, or Azure).
● Experience operating and troubleshooting encoders, packagers, and origin services.
● Familiarity with CDN platforms and traffic routing strategies.
● Experience with QoS/QoE monitoring and analytics tools.
● Ability to remain calm, focused, and decisive in high‑pressure, live event environments.
● Excellent communication skills with the ability to collaborate across technical and non‑technical teams.

Preferred Qualifications
● Experience supporting large‑scale, global Tier 1 live events.
● Background in media technology operations.
● Familiarity with DRM, SSAI/ad insertion, and live event redundancy strategies.
● Experience working with third‑party streaming vendors and managed service providers.

What Success Looks Like
● Live events launch and complete with minimal incidents and exceptional viewer experience.

● Issues are identifi ed and resolved quickly, with clear communication and thorough documentation.
● Streaming workfl ows are continuously optimized for reliability, scalability, and efficiency.
● Paramount+ audiences enjoy consistent, high‑quality live streams across all platforms.

CBS Sports, a year-round leader in cross-platform sports coverage, broadcasts a portfolio of events on the CBS Television Network, including THE NFL ON CBS; college football, including the Big Ten ON CBS; college basketball, including the NCAA Division I Men's Basketball Championship; golf, including The Masters®, PGA Championship and PGA TOUR; soccer, including the UEFA Champions League and NWSL; and CBS SPORTS SPECTACULAR. 

In addition, the division includes CBS SPORTS NETWORK, the 24-hour cable home of CBS Sports which televises live sports programming throughout the year, including college football and basketball games, UEFA Champions League and Europa League action, Italy's Serie A matches, Concacaf national team competitions, as well as a full slate of original programming and studio coverage. 

CBS Sports also delivers an extensive lineup of global soccer coverage on Paramount+, including every UEFA club competition match, all Serie A matches as well as Concacaf national team competitions, a