Jobs and Careers

Sr Manager, IT Architecture

Foster City, United Statesfull_timeVerifiedPosted 30 May 2025

💰 $219,120/yr($169,320/yr – $219,120/yr)

About the role

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

The Voice and Unified Communication Architect is responsible for transforming the way employees communicate and collaborate across Gilead Sciences through the implementation and adoption of best-in-class tools and services. This critical role will develop and maintain standards that empower the employee experience, improve productivity and enhance collaboration with modern voice, video conferencing, and meeting spaces. As a member of the Employee Experience team, Unified Communications Architect will build and maintain strong relationships with vendors, suppliers, partners, and internal stakeholders to develop roadmaps with enhanced and emerging unified communications capabilities.

The Unified Communication Architect holds the responsibility of revolutionizing employee communication and collaboration at Gilead Sciences by adopting and implementing top-tier tools and services. This pivotal role involves establishing and upholding standards that not only enrich the employee experience but also boost productivity and foster collaboration through state-of-the-art voice, video conferencing, and meeting spaces. As a vital part of the Employee Experience team, the Unified Communications Architect will forge and sustain robust connections with vendors, suppliers, partners, and internal stakeholders. Together, they will craft roadmaps that incorporate advanced and emerging unified communications capabilities.

Essential Duties and Responsibilities

Develop and maintain telephony and Unified Communications standards to meet the demands of a global science-oriented organization.
Consult with key stakeholders about our telephony and Unified Communications capabilities and standards.
Design voice, telephony and Unified Communications and the best practices surrounding their implementation.
Establish and uphold quality and maintenance standards for the worldwide deployment and upkeep of global Unified Communication technology.
Construct and maintain an efficient laboratory environment to assess incremental updates and evaluate novel tools and technologies.
Engage in a high-performance delivery and operations team, ensuring an exemplary employee experience across conferencing, video, streaming, and voice services.
Identify and implement communication solutions and services that cater to the organization's expanding needs and growth.
Drive a transformation in employee work patterns and connections through innovative meeting room designs, physical spaces, and user-friendly devices.
Explore emerging technological trends that could enhance workplace dynamics, evaluating their potential through continuous proof of concepts and pilot projects.
Collaborate closely with IT counterparts, Facilities, IT Security, business stakeholders, partners, vendors, and managed service providers to uphold an exceptional user experience with telephony, Unified Communications systems, equipment, and spaces.