Sr Manager, Issuing Solutions

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Director of Issuing Solutions for Latin America and Caribbean (“LAC”) region will be supporting the delivery of the regional Issuing Solutions roadmap and ensuring it supports Visa’s aggressive growth targets for Value-Added Services (“VAS”).  More specifically, the Director will partner with central Product and regional Sales teams to deeply understand regional nuances for VAS products and define the functional, commercial, and regulatory requirements to localize and deliver products for sale to regional clients. The role is based in Miami and reports to the Senior Director for VAS Issuing Solutions.

The Director will manage and deliver VAS Issuing Solution products within the LAC region and ensure that these products are client-focused, tailored to specific market characteristics, and are easy to sell and easy to buy. The Director will take ownership of one or more VAS products, orchestrating cross-functional collaborations to formulate Business Cases, oversee implementation roadmaps, identify solution requirements, alleviate development bottlenecks, and assist in devising go-to-market strategies. The Director will collaborate closely with the Sales Team to understand the Voice of the Customer to ensure solution enhancements align with market demands and serve as a solution expert.

The Director will need to have interpersonal skills to build fast rapport and credibility. Cross-functional collaboration is essential, as is experience in product development, business acumen, and technology savviness.  The Director should also understand the commercial dynamics to generate sustained, scalable revenue streams from these Solutions.  A commercial mindset is key to help extend the value of Visa’s Issuing Solutions beyond traditional processing deals, ensuring they are relevant to a wider set of clients and resale partners. 

The Director will have a proven track record of success in fast-paced environments with demanding timelines. This “ground-up” dynamic provides a unique opportunity to help define what success looks like for building and enhancing regional solutions roadmaps.

Essential Functions

• Product Ownership of VAS Issuing Solutions
  • Support execution of a multi-year strategy for the regional Issuing VAS business, which considers nuances relevant to the specific region (e.g., fintech ecosystem, available payment methods, local banking regulation, mix of digital payments, issuer ecosystem, opportunities for inorganic growth…).
  • Manage VAS products from conception to implementation, ensuring alignment with regional and global priorities
  • Link Issuing Solutions with other Visa Product Domains and Client Segments (Acceptance, Risk) to provide greatest value to the client
  • Identify and resolve bottlenecks in product development and implementation
  • Ideate new solutions that will add value to the Issuing Solutions portfolio that will deliver best in class Products and services that exceed client expectations.
     
• Manage Solution Development and Implementation
  • Understand and oversee the deployment roadmap of VAS products, ensuring seamless integration and functionality
  • Communicate and collaborate effectively with Sales, Client Services, GTM Teams, and Product Development to ensure cohesive execution of product strategies that meet client needs and market demands
  • Provide support to Client Services teams for effective implementation of VAS solutions.
     
• Partner with regional Commercialization leaders
  • Collaborate with GTM teams to build, execute, and monitor go-to-market motions so Solutions are easy to sell and easy to buy 
  • Support Go-To-Market (GTM) strategy, which may include new products, bundles, or campaigns, based on local market needs
  • Collaborate with key stakeholders including Sales and CS to execute the GTM strategy
  • Structure client implementations built on Global guidance to ensure a seamless and effective rollout of new solutions
  • Enable Visa and partner Sales channels
  • Inform pricing guidelines with market intelligence, and
  • Partner with GTM, Commercialization, and Strategy Lead to shape regionally-relevant Sales narratives acro