Sr. Manager, Digital Experience

Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.

We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers.

When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here.

We are seeking a Sr. Manager, Digital Experience to join our team. This is a hybrid opportunity based in our Waltham, MA office.

Job Summary

The Senior Manager, Digital Experience owns the company's public web presence as a strategic growth engine. This leader will be responsible for defining and executing the website roadmap, optimizing the digital customer journey, driving organic growth through SEO and Generative Engine Optimization (GEO), improving conversion performance, and managing the technologies that power a best-in-class digital experience. The Senior Manager partners closely with Revenue Marketing, Product Marketing, Content Marketing, Brand, Marketing Operations, IT, and external agencies to ensure the website accelerates pipeline growth and delivers exceptional customer experiences.

Duties and Responsibilities

• Own the strategy, and roadmap for the corporate website, ensuring priorities align with business goals and customer needs. 
• Lead the ongoing evolution of the website as a high performing digital channel, customer engagement platform. 
• Improve the overall digital experience by enhancing navigation, information architecture, usability, accessibility, and customer journeys. 
• Develop and execute SEO, Answer Engine Optimization (AEO), Generative Engine Optimization (GEO), and AI search strategies to increase visibility and engagement across both traditional and AI-powered search platforms. 
• Lead the website conversion optimization program by using A/B testing, experimentation, personalization, and customer insights to improve engagement and conversion rates. 
• Evaluate and implement emerging AI capabilities, digital technologies, and website innovations that improve customer experience and support marketing objectives. 
• Own website analytics, performance metrics, and executive reporting, providing data-driven insights and recommendations using GA4, Ahrefs, and other digital analytics tools. 
• Manage relationships with external web development agencies and technology partners to ensure projects are delivered on time, within scope, and aligned with business priorities. 
• Partner with IT and external vendors to ensure the website remains secure, reliable, high-performing, and well-governed. 
• Lead and develop the website team by providing coaching, setting priorities, and fostering a culture of collaboration, accountability, and continuous improvement. 
• Partner with Revenue Marketing, Product Marketing, Brand, and Content Marketing to deliver digital initiatives that support business goals. 
• Stay informed on industry trends, AI advancements, and digital best practices, bringing forward new ideas and recommendations that strengthen the company's digital presence. 
• Other duties as assigned and required 

Required Qualifications

• Bachelor's degree in Marketing, Digital Marketing, Business, Communications, Computer Science, or a related discipline. 
• 7+ years of experience developing website strategy and digital customer