Sr Manager, Commercial Operations

About CG Oncology, Inc.

Are you ready to make a difference in the world and become part of our patient-centered team that is focused on Attacking Bladder Cancer for a Better Tomorrow? At CG Oncology, we believe that by having exceptionally talented individuals on our team who share our passion and enjoy working together, we can truly achieve our Vision and Mission to benefit patients around the world.

Every day we are making significant advancements across our multiple pipelines and are growing rapidly to meet the needs of our patients who cannot afford to wait to benefit from our novel immunotherapies. Please review this job posting and our Values and if they resonate with you and are what you expect from your organization and team, then we would like to hear from you.

About the role

Under the leadership of the Senior Director of Business Analytics and Operations, the Senior Manager of Commercial Operations will drive the development and execution of the commercial data strategy, analytics infrastructure, business systems, business intelligence tools, and field operations capabilities. This role requires a demonstrated history of successfully selecting, implementing, and managing solutions within the commercial ecosystem. The ideal candidate is a hands-on professional with cross-functional expertise and the ability to independently build and deliver solutions with minimal support and have working experience building solutions for a new product launch

Location: Remote

Essential Functions

Data Strategy & Governance

• Lead and execute the Commercial Data Strategy in collaboration with cross-functional teams, including Sales, Marketing, Market Access, and other key stakeholders.
• Possess deep expertise in pharmaceutical data sets, including APLD Claims, DDD Sales, Payer Policy, EMR/EHR, Xponent, Plantrak, 852/867, Patient HUB, HCO/HCP Affiliation Data, CRM, Field Force Promotion, and other critical data assets.
• Experience in data aggregation, tokenization, and integration across internal (Personal & Non-Personal Promotion) and external data sources.
• Ensure HIPAA compliance and oversee the implementation of a robust data governance framework, including consent management and data security protocols.
• Design and optimize the insights and analytics infrastructure, covering data warehousing, master data management, data security, lifecycle management, taxonomy, migration, and integration to ensure seamless data accessibility and user experience.

Business & Field Systems

• Gather and translate business requirements from Sales, Marketing, Market Access, and Patient Services into effective system solutions.
• Lead the evaluation, selection, and implementation of business systems, including CRM, Analytics, Account Management, and others as required.
• Manage end-to-end system delivery, including ongoing change management, documentation, and process optimization to ensure efficiency and effectiveness.

Sales Force Effectiveness & Business Operations

• Expertise in Sales Force Effectiveness (SFE) processes, including Segmentation, Targeting, Call Planning, Alignment, Roster Management, and Incentive Compensation.
• Drive go-live activities and continuous support by developing and delivering training materials and support programs in coordination with leadership and champion groups.
• Lead Business Intelligence & Dashboard Development, ensuring the design, deployment, and optimization of analytics dashboards across HQ, Sales, Marketing, Market Access, Patient Services, Medical, and Field teams.

Stakeholder & Vendor Management

• Oversee vendor and consultant partnerships, ensuring accountability and optimal service delivery.
• Collaborate cross-functionally with Commercial Leadership, Sales, Marketing, Market Access, Medical, Legal, and IT to align strategies and initiatives.
• Participate in budget planning and financial management for various projects and initiatives.
• Drive organizational change and influence outcomes without direct authority by leveraging strategic insights and cross-functional collaboration.