Sr Lab Support Technician, Full Time, Second Shift, Outreach Operations

Sr Lab Support Tech, Full Time, Second Shift 

Performs phlebotomy; performs pre-analytical processing of specimens; accessions, labels, and prepares specimens for transport; performs waived and moderately complex lab testing, performs clerical support duties.

• Engages in population appropriate communication.
• Has knowledge of growth and development milestones and tasks.
• Gives clear instructions to patients/family regarding treatment.
• Involves family/guardian in the assessment, initial treatment and continuing care of the patient.
• Identifies any physical limitations of the patient and deploys intervention when necessary.
• Recognizes and responds appropriately to patients/families with behavioral health problems.
• Interprets population related data and plans care appropriately.
• Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely.
• Recognizes and responds to signs/symptoms of abuse or neglect.
• Obtains blood specimens by venipuncture or skin puncture:
• Follows proper patient identification protocols
• Follows established blood collection protocols
• Demonstrates a high level of skill (minimal can’t gets, recollects, blood culture contamination rate, etc.)
• Prioritizes workload, collects samples in a timely manner, and ensures timely transit of samples to laboratory
• Uses order monitor or collection log to ensure timely specimen collection
• Communicates to appropriate person(s) the status of any uncompleted collection
• Handles problems encountered in am appropriate manner
• Cleans and stocks phlebotomy supplies at end of shift
• Performs Pre- and Post-Analytical Processing Functions:
• Collection verifies and receipt verifies specimens within expected timeframe
• Processes volume of specimens appropriate for the assigned work area
• Processes samples in a timely manner and within expected timeframe
• Distributes samples to the correct work area within established timeframe
• Follows established guidelines for centrifugation of samples
• Follows established guidelines for aliquoting and preparing samples, including those being sent to a reference lab (labeling, specimen type, volume, storage, and stabilization for transport)
• Creates and processes transport lists according to established protocols
• Performs daily, weekly, and monthly maintenance and performance checks on departmental equipment as assigned and performs other routine maintenance (housekeeping, safety, etc.) in the department
• Handles large workload or unusual working conditions without assistance
• Accounts for all work on logs to assure sample integrity and minimize lost samples. Is able to troubleshoot problems identified without assistance.
• Cleanse and stocks work station at the end of the shift
• Serves as a resource to co-workers for problem resolution
• Customer service and clerical duties:
• Answers phone promptly in a courteous manner, identifying oneself to the caller. Handles phone requests with a minimum of call transfers.
• Coordinates the collection of blood draws ensuring efficient distribution of work.
• Completes collection pool summary
• Reviews lab requisitions for completeness of information and resolves any problems identified in the appropriate manner.
• Properly processes add-on and recollect requests Performs departmental filing and clerical needs
• Special Testing Procedures:
• Performs special procedures to include bleeding times and blood cultures
• Is knowledgeable in processing unusual send-out specimen, uses provided policies/procedures/guidelines
• Is knowledgeable in handling pathology specimens including frozen sections.
• Quality Assurance & Safety:
• Issues blood products and performs quality assurance monitoring over products. Follows safety policies and procedures in all phases of specimen collection, transportation and processing.
• Competency and Compliance:
• Department procedures and policies are reviewed in a timely manner
• Mandatory continuing education modules are completed within the established time frame without individual reminders
• Technical competencies are completed within the established time frame without individual reminder
• Participates in continuing education opportunities such as the CAP competency assessment program.
• Other Duties as Assigned:
• Other duties as assigned. Duties could include loading analyzers, taking specimens off analyzers, entering organizing specimens for storage.

• Minimum Required: High school diploma or GED required. Preferred: