Sr Implementation Project Manager

Company Information

At Advarra, we are passionate about making a difference in the world of clinical research and advancing human health. With a rich history rooted in ethical review services combined with innovative technology solutions and deep industry expertise, we are at the forefront of industry change. A market leader and pioneer, Advarra breaks the silos that impede clinical research, aligning patients, sites, sponsors, and CROs in a connected ecosystem to accelerate trials.

Company Culture

Our employees are the heart of Advarra. They are the key to our success and the driving force behind our mission and vision. Our values (Patient-Centric, Ethical, Quality Focused, Collaborative) guide our actions and decisions. Knowing the impact of our work on trial participants and patients, we act with urgency and purpose to advance clinical research so that people can live happier, healthier lives.

At Advarra, we seek to foster an inclusive and collaborative environment where everyone is treated with respect and diverse perspectives are embraced. Treating one another, our clients, and clinical trial participants with empathy and care are key tenets of our culture at Advarra; we are committed to creating a workplace where each employee is not only valued but empowered to thrive and make a meaningful impact.

Job Overview Summary

The purpose of this role is to lead the company’s customer-facing product implementations as well as support internal organizational initiatives. The Senior Project Manager is responsible for the direction, coordination, and completion of all projects/implementations while remaining aligned with overarching goals and priorities. This role is also responsible for supporting the people management of the Project Management team and should be able to mentor and develop more junior members of the team.

Job Duties & Responsibilities

• Orchestrate and drive the successful and timely completion of tasks to achieve customer organizational goals, including the identification and mitigation of risks and issues which may impact the project
• Work with customers and internal team members to recommend necessary project resources and responsibilities, define project scope, and develop a project schedule
• Communicate effectively and build strong relationships with all project stakeholders, including project sponsors, subject matter experts, and project team members in a timely and consistent manner
• Review and monitor project work to ensure forward progress is made and work is completed on time and within budget
• Identify, monitor, and communicate project-related issues including scope changes that may arise during the implementation
• Facilitate, coordinate, and arbitrate cross-functional discussions and decisions with subject matter experts within key functional areas
• Ability to understand the organization’s strategic priorities and adapt project timelines and tasks accordingly
• Lead onsite and offsite meetings and training events
• Work with customer to review and validate application configuration options
• Drive data migration activities, including data mapping, validation, and issue resolution Orchestrate and drive the successful and timely completion of tasks to achieve customer organizational
• Drive internal projects to completion, ensuring team members stay on track, risks are identified, and issues resolved in a timely manner
• Share and encourage others to share and use the lessons learned from project work in order to identify and implement process improvements
• Contribute to our implementation and software documentation
• Act as expert resource for Product Support Specialists, Business Analysis, and other departments in all functional and content areas associated with a project
• Contribute project experience to the knowledge library
• Effectively serves as an informal manager to the project team, despite lack of direct reporting relationships 
• Provide input to project teammates on a regular basis for ongoing performance reviews 
• Coaches to develop team and individual team member skills 
• Partners with Director, Project Management on any people related matters 
• Perform other job-related duties as assigned

Location

This role is open to candidates working remotely in the United States.

Basic Qualifications

• Bachelor’s Degree or relevant experience
• 5-10 years of experience managing medium to large-scale implementation projects using a standard project management methodology
• Experience identifying and implementing process improvements
• Ability to present and lead customer-facing group discussions with confidence and c