Sr. Human Services Specialist - CAP Program

Pay Range: $24.67/hr. - $30.83/hr. | $51,308-64,135 annual compensation 

Job Posting Closing on: Monday, May 19, 2025

Workdays & Hours: Monday – Friday 8am – 5pm; Some evening/weekend work required.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

A Sr. Human Services Specialist job is available with the City of Fort Worth Neighborhood Services Department – CAPS.

The Neighborhood Services Department- CAP, helps Fort Worth residents achieve well-being and independence through opportunities that protect, empower, respect choice, and preserve dignity. The primary purpose is to conduct outreach intake to determine applicant eligibility and to perform the implementation of human services programs.

This is a grant funded position that is contingent upon grant funds availability.

Minimum Qualifications:

• Bachelor’s Degree from an accredited college in Psychology, Social Work, Sociology, Psychology or related field.
• Four (4) years of experience in social services program setting, Victims Assistance Program setting.
• Valid Texas Driver’s License.

Preferred Qualifications:

• Preference may be given to higher levels of education and certifications as related to vacancy.
• Possession of a SSW, LMSW, LPC, and LCDC is not required, but is preferred.
• Bilingual English/Spanish.
• Ability to work in a fast-paced environment, including in an outreach setting.

The Sr. Human Services Specialist job responsibilities include:

• Ability to supervise a team of 3 or more.
• Providing outreach social services including intakes and referrals; case management and follow-up.
• Ability to learn various program guidelines and processes.
• Communicating decisions, rules, regulations, policies, and procedures to clients or customers verbally and in writing.
• Ability to routinely demonstrate compassion and an ability to empathize with clients/customers who may be upset or angry.
• Prioritizing and processing high volume of information and data daily.
• Demonstrate a desire to work with the public and supportive capacity.

Working Conditions 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting

Physical Demand

Light Work – Depending on assignment, positions in this class typically exert up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for the Sedentary Work category and the worker sits most of the time, the job is rated Light Work.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer.  It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position