SR FIELD APPLICATION ENGINEER
TE ConnectivityAbout the role
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
Join TE Connectivity's Passive Optical Connectivity team as a Field Applications Engineer and become a technical specialist who directly supports AI customers implementing cutting-edge optical interconnect solutions.
As AI architectures drive unprecedented demand for high-performance optical connectivity, field applications engineers are essential for customer technical success. You'll be the technical bridge between TE's innovative passive optical solutions and customer implementation success, directly enabling next-generation AI and data center applications.
**THIS IS A REMOTE OPPORTUNITY**
Job Requirements
Customer Technical Support & Application Engineering
- Direct Customer Engagement: Provide technical support and applications engineering for passive optical connectivity solutions
- Technical Problem Solving: Support customers with fiber optic connector selection, optical performance optimization, and system integration challenges
- Application Development: Work with customers to develop and validate optical connectivity solutions for single-fiber, multi-fiber (MT based), and expanded beam applications
- Customer Training: Conduct technical training sessions on fiber optic inspection, cleaning, testing methodologies, and best practices
Optical System Analysis & Design Support
- Performance Analysis: Support customers with optical channel loss budget calculations, insertion loss (IL) and return loss (RL) analysis
- Connector Performance Validation: Assist customers in validating optical fiber connector performance and system integration requirements
- Design Collaboration: Work with customers using 3D CAD tools (Creo, SolidWorks) to support mechanical integration and optical system design
- Testing Support: Provide hands-on support for fiber optic testing, inspection equipment usage, and performance validation
Customer Requirements & Communication
- Requirements Capture: Document customer technical requirements and application challenges for communication to internal teams
- Technical Documentation: Create application notes, technical guides, and customer-specific documentation
- Cross-functional Support: Collaborate with Product Management, Engineering, and System Architecture teams to address customer needs
- Market Intelligence: Gather and communicate customer feedback on product performance and market requirements
What your background should look like
- Education: BS in Electrical Engineering, Optical Engineering, Physics, or related technical field
- Experience: 4-7 years in optical systems, fiber optics, or photonics with customer-facing technical experience preferred
- Technical Foundation: Strong understanding of optical principles, fiber optics, and connector technologies
- Customer Focus: Demonstrated ability to work effectively with customers in technical problem-solving environments
- Design Tools: Basic proficiency with 3D CAD systems (Creo, SolidWorks) or willingness to develop these skills
Professional Skills
- Communication: Strong technical communication skills with ability to explain complex concepts clearly
- Problem Solving: Analytical approach to technical challenges with attention to detail
- Customer Service: Professional demeanor and customer-focused mindset
- Learning Agility: Ability to quickly learn new technologies and application areas
- Collaboration: Effective teamwork skills for cross-functional project support
Competencies
ABOUT TE CONNECTIVITY
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected fut
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