Sr Executive Assistant

Department:

Treasury & Fleet Management

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Sr Executive Assistant delivers on our Purpose by supporting members of the Senior Management Committee (SMC). This role manages the Executive administrative functions and serves as an integral member of the Executive’s Leadership Team by setting the tone for the office, attending meetings as required, and communicating messages on behalf of the Executive. The Sr Executive Assistant is an organized collaborator who is ready to support a fast-paced environment with strong Leaders.   

We are hiring a Sr Executive Assistant for the following departments: Customer Care, Treasury, and Flight Ops. The recruiter will discuss the specifics of each role during the interview process.

Additional Details 

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.    

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.   

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. 

Responsibilities

• Understand Executive’s business, goals, priorities, expectations, overall Company strategy and organizational structure
• Identify problems, evaluate solutions and alternatives, determine when Executive action is required, and recommend solutions
• Coordinate, direct, oversee and perform all administrative services includes policies and procedures for Executive and Department. Manage and maintain Executive’s records and filing systems. Comply with record retention policies and legal holds as needed. Coordinate departmental finances, budget preparation, expense reports, and personnel issues
• Strategically manage schedules, coordinate and prioritize, manage schedule conflicts and changing business and personal prioritizes, ensuring necessary follow-up. Maintain current and accurate Executive calendar appointments
• Lead, support, plan and execute internal and external important, highly visible, and highly confidential meetings and events of various sizes for Executive and Department. Coordinate all details. Manage logistical arrangements, create itineraries, and coordinate detailed agendas for Executive
• Manage projects, create presentations, and manage deadlines for Executive and Team
• Manage Executive’s inbox. Read, sort, route, prioritize and distribute incoming mail or other materials
• Prepare correspondence, messages, reports and presentations, distribute communication on behalf of Executive, including Employee communication, external business, and others, as required. Provide Executive with pertinent materials and preparation for meetings, perform related research and analysis, as directed
• Master Executive's voice to manage and execute communication, departmental communication such as memos, social media platforms, internal and external presentations and Executive correspondence. Proofread, and edit presentations as needed
• Management of Executive’s various social media platforms while coordinating with Executive Platform owner to ensure accurate messaging
• Proactively initiates and coordinates sharing of knowledge and best practices across Executive Assistant and administrative community; proactively leads by example, provides guidance and mentorship to members of the administrative community
• Works with very minimal or no supervision
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