Sr Employee Listening Program Manager

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU.

PAY RANGE

The Target Pay Range for this position is $125,700.00-$153,600.00 annually. The full Pay Range is $97,400.00 - $181,800.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage.  Employees have access to disability and AD&D insurance.  We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees.  Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan.  Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.

IMPACT YOU’LL MAKE:

At BECU, your voice matters. As the Sr Employee Listening Program Manager, you will shape and lead our employee feedback ecosystem, ensuring that every team member’s voice is heard and valued. You will craft a strategy that goes beyond surveys—developing inclusive, data-driven insights that guide leadership decisions and foster a culture of engagement and continuous improvement.

Your expertise will help define how and when we collect feedback, turning raw data into compelling narratives that drive meaningful change. From designing feedback strategies and deploying surveys to uncovering actionable insights, your work will directly influence BECU’s culture and the overall employee experience. Collaborating with leadership and cross-functional teams, you’ll play a pivotal role in connecting insights across various data sources, ensuring that every piece of feedback leads to real impact.

To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX, GA, or SC. If you’re located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment.   

WHAT YOU’LL DO:

• Shape the Listening Strategy: Lead the development and execution of BECU’s employee listening strategy, ensuring alignment with business goals and fostering a culture of feedback and continuous improvement.
• Design & Deploy Surveys: Oversee the entire lifecycle of employee surveys—from crafting engaging questions to managing distribution and ensuring high participation rates.
• Analyze & Uncover Insights: Dive into quantitative and qualitative data to identify trends, themes, and key takeaways that inform business decisions and enhance the employee experience.
• Integrate Data for a Holistic View: Combine survey findings with other people analytics to build a comprehensive understanding of employee sentiment and organizat