Sr. Director, Technical Program Manager
Early WarningAbout the role
At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.
Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.
Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.
The Senior Director, Technology Program Manager (TPMO) is a strategic leader responsible for shaping, scaling, and maturing the TPMO function and operational capabilities across the Early Warning Systems Technology Organization. This role drives enterprise-level alignment, execution excellence, operational efficiency, cross-team integration, and strategic programs across complex technical and business domains.
As the senior leader of the TPMO function, this role sets the vision for how work flows across the organization, ensuring dependencies are visible and managed, friction is removed, and teams are empowered to deliver with clarity and consistency. This role acts as a connective tissue across the CTO - translating strategy into actionable plans, creates necessary transparency for leadership while improving mechanisms, and ensuring sustainable ways of working.
This role requires a strong ability to understand technical concepts, synthesize information across diverse domains, and influence leaders to make critical decisions. The Senior Director leads cross-enterprise initiatives such as Women in Technology and broader organizational programs to promote culture, inclusion, and community development. This role reports to the CTO Chief Operating Officer (COO) as part of the Office of the CTO.
Key Responsibilities
Strategic Leadership & Operational Excellence
Establish and lead a scalable TPMO function that drives strategic clarity, operational rigor, and organizational alignment across the CTO.
Define and implement CTO-wide program management standards, delivery frameworks, and operating mechanisms that improve predictability, throughput, and quality.
Partner with CTO LT to translate multi-year strategies into portfolios, roadmaps, and measurable execution plans.
Drive continuous improvement and organizational maturity by identifying systemic friction points and implementing mechanisms that simplify processes and enable teams to move faster.
Portfolio, Program & Change Management
Lead the planning and delivery of the most complex and cross-functional initiatives that span product, engineering, security, risk, compliance, and operations.
Oversee a portfolio of interdependent workstreams, ensuring appropriate resourcing, sequencing, risk management, and alignment with business priorities.
Establish clear, consistent reporting mechanisms that provide insight into business outcomes, delivery health, dependencies, and risk-mitigation plans for executive audiences.
Partner with CFO organization to ensure project alignment with budgetary commitments
Serve as an escalation point and unblocker for critical initiatives, driving clarity, removing obstacles, and ensuring decisions are made quickly.
Cross-Functional Influence & Technical Acumen
Provide leadership that connects technical and business stakeholders, ensuring end-to-end solutions are well-designed, feasible, and aligned with long-term architectural strategies.
Collaborate with engineering leadership to shape high-level requirements and influence technical decisions where needed.
Influence organizational behavior and decision-making through data-driven insights, strong storytelling, and constructive challenge.
People Leadership & Organizational Development
Build and grow a high-performance team of Program Managers; champion career development, role clarity, and best practices.
Nurture an inclusive, high-trust environment that fosters collaboration, accountability, and continuous learning.
Lead strategic culture initiatives such as Women in Technology, engineering community engagement, and leade
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