Sr. Director, Sales

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

About the Role

As Account Management Lead, you will lead a team of high-performing account managers and be responsible for ensuring long-term commercial success and customer satisfaction for a portfolio of Harman customer projects. You will be actively contributing to the overall Harman customer business strategy and maintain high-level customer relationships with insights into the customer’s product/platform roadmap.

 
Your Team

This position leads a team of Account Managers supporting all Strategic Business Units (SBU) projects and Harman automotive products for your customer.

What You Will Do

• Develop and maintain the customer account strategy and be the primary contact from Harman to capture and propagate the strategic and commercial voice of customers for a select portfolio of customer projects

• Oversee commercial and legal agreements and customer negotiations for awarded business

• Closely track customer satisfaction at senior levels, and provide strategies for course corrections when needed

• Ownership of commercial targets (revenue, EBIT, Cash Flow) for your portfolio of customer programs

• Own continuity of awarded business (extensions, follow-ons, CRs) with focusing on the continued lifetime profitability of your portfolio

• Develop and maintain a relationship map, including the status of the relationship, goals, and actions to get to the desired state

• Execute the HR cycle activities including hiring, performance management, succession planning, coaching, and development.

What You Need

• Bachelor’s Degree in Engineering or Bachelor’s Degree in Business Management

• 10+ years of related sales experience with at least 5 years in Automotive

• 5+ years leading an Account Management organization along with customer interfacing and cultivating customer relationships

• Must have a thorough understanding of Automotive OEM’s organization and processes

• Thorough understanding of P&L statements, business cases, and quotes/contracts with automotive OEMs

• Basic technical understanding of Automotive HW and SW systems

What is Nice to Have

• Master’s degree in Engineering or Business Management

• Experience working with the applicable customer/OEM

• Experience working with the Automotive ecosystem including different Tier levels and 3rd party suppliers

• Work experience at a Tier 1 supplier of products such as audio, infotainment, connectivity, and ADAS

What Makes You Eligible

• Be willing to travel up to 30%, domestic and international travel

• Be willing to work in the Novi, MI office

• Successfully complete a background investigation and drug screen as a condition of employment

What We Offer

• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)

• Extensive training opportunities through our own HARMAN University

• Competitive wellness benefits

• Tuition Reimbursement

• Access to HARMAN Campus Fitness Center and Cafeteria

• An inclusive and diverse work environment that fosters and encourages professional and personal development

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.