Sr Communications Analyst (Sales Operations)

Position Summary

 

The Out of Home (OOH) Division at Nestlé USA leverages its position as the world’s largest food and beverage company to bring brands that you enjoy in your home, to other areas of your life such as the workplace, restaurants, hotels, and your neighborhood College or University. Our portfolio of products and solutions includes beloved brands such as Stouffer’s, Coffee mate, Nescafé, and Starbucks. With our extensive networks and industry knowledge, we offer unparalleled support and guidance to foodservice operators, ensuring their success in a competitive market. We strive to contribute to a healthier future by providing the finest ingredients and operational knowledge to every type of foodservice operation. The strength of our trusted brands is supported by a team of skilled professionals who are dedicated to deepening their industry experience. Our team of culinary experts and skilled product developers partner closely with foodservice professionals to generate creative, branded food and beverage solutions that address a wide variety of needs. Our employees thrive on opportunities to grow and develop within the foodservice industry, ensuring that we are always at the forefront of industry trends and innovations.  

 

Are you passionate about playing a pivotal role in consulting and supporting a Sales team to achieve collective success? Look no further! The Senior Analyst of Sales Operations is a vital member of the Nestlé Out-Of-Home Sales Enablement team, dedicated to empowering our Sales team to win, grow, and retain business. This role will focus on Sales Communications and will serve as a key consultant to Sales. In this role, you will provide the necessary support and communication needed to support our ways of working and enhance a positive culture.  

 

Join us and make a difference in driving sales excellence and employee satisfaction.  

This role will be based in our Solon, Ohio or Arlington, Virginia office and will report to the Senior Manager of Sales Training and Operations.  

 

Key Responsibilities  

Communication 

• Create impactful communications using all formats; verbal, written, formal presentations, virtual meetings and social media, etc. 

• Develop communication for multiple levels of the organization.  

• Share product and brand updates with Sales on a timely basis. 

• Develop messaging that align with our ways of working, business goals and inspire and motivate team members.  

• Develop communication plans to support change management. 

 

Planning and Execution  

• Develop and execute communication, change management and culture programs to drive employee satisfaction and retention.  

• Ongoing assessment of communication tools and platforms. Provide recommendations ensuring we stay current to efficiently deliver communications with impact. 

• Create and execute project plans, action items and KPIs. 

• Create and execute communication calendars. 

• Maintains Sales enablement intranet sites. 

• Develops, executes, and continuously improves communication programs for cross-functional teams interacting with Sales organization. 

 

Leadership  

• Effectively communicates strategic plans and tactical initiatives to stakeholders at all levels of the Identifies opportunities to enhance a positive culture and support change management.  

• Maintains a strong focus on the needs of the sales organization, leadership and team members.     

• Regularly reports on communication impact and outcomes.  

• Collaborates cross-functionally to achieve stakeholder objectives.  

• Lead steering committees to gather feedback, maintaining confidentiality 

 

Experience  

• 3+ years' experience in Sales, Marketing, Communications and/or related function.  

• Execution of communication strategy and/or sales plans.  

• Highly proficient verbal and written communication skills as well as excellent listening skills. 

• Competent level of Microsoft PowerPoint, Outlook, SharePoint and Teams as well as Workplace for Facebook.  

• Experience and understanding of Foodservice channels, preferred. 

• Demonstrates self-awareness, self-starting attitude, and the ability to work independently with minimal supervision. 

 

Basic Qualifications  

• Minimum bachelor’s degree or equivalent work experience required.  

• Possesses business and financial acumen. 

• Demonstrates end-to-end thinking and high level of agility.