Sr Cloud Operations Engineer

Making a job change is a big decision. Why consider Aptos?

You will join a team of remarkable colleagues who are committed and passionate about creating and delivering leading-edge solutions to the retail market. You will be part of an exciting growth journey where we will do everything possible to help you reach and exceed your career dreams. Our colleagues have access to industry-leading training and development opportunities, and the chance to work in a global, diverse culture with offices in 13 countries. You will be part of an inclusive culture that is grounded in our Company's purpose: to make a difference for every colleague, every client, every day.

With years of deep retail DNA, Aptos has been a market-leading platform that drives the world’s largest retailers’ product, promotion, commerce and merchandising decisions across online and brick-and-mortar operations. The opportunity at Aptos has never been greater, as we transition our solutions to cloud-native, microservices architecture. More than 135,000 retail locations impact nearly $2 trillion in annual revenue across fashion, grocery, drug, convenience, general merchandise, discount and sporting goods stores optimized with Aptos’ solutions. We hope you’ll be a part of taking innovative solutions to market with the leader in Unified Commerce.

The Senior Cloud Operations Engineer will provide technical leadership for clients overseeing architecture and design. They will work with our customers and partners in creating technical strategies to help them leverage Cloud platforms. 

Here’s what you’ll do...

• Manage client expectations and drive a stellar client experience
• Work on customer engagements for implementations in AWS, Backup & Disaster Recovery solution design and implementation
• Build and automate the provisioning of infrastructure resources to support custom stacks, primarily leveraging scripting for deployment automation
• Participate as a hands-on technical lead for engineering engagements to build and optimize deployments
• Support migration validation test design and execution
• Solicit customers’ systems requirements necessary to support engineering activities across all phases of the engagement life-cycle
• Analyze customer workloads and application inventories to determine and present an appropriate cloud strategy. Identify integration and operations technical dependencies, risks, and mitigation plans
• Translate customer's technical and business requirements into clearly defined engineering tasks that can be executed by resources across multiple disciplines
• Design and setup monitoring for the cloud solution including application monitoring
• Support Client Care, Services, and Development in cloud platforms

Here’s what skills you’ll need…

• Minimum  10 years of overall working experience that include customers interactions for atleast a period of 5years
• Self-management
• Work load management for self and other members of the team
• Technical and non-technical communication skills, particularly with clients
• Mentoring and ability to assume a team lead role
• Experience implementing/supporting Kubernetes based environments (Kops, EKS) utilizing toolsets that include security monitoring tools (StackRox), monitoring and logging (Grafana, Prometheus, Elastic Search, Kibana), deployment tools (Spinaker, Jenkins), Identity and Authentication Management (KeyCloak, AD, Okta).
• Ability to create and utilize PowerShell scripts, CloudFormation, Terraform, and Chef  to automate tasks in  AWS
• Experience with multiple Database technologies (Microsoft SQL Server, Postgres, CouchBase, MySQL, CrateDB) including setup, maintenance and performance monitoring/tuning
• Microsoft Windows system experience including event analysis and scripting ability
• Microsoft IIS experience including creating, maintain and monitoring web sites and web services
• An understanding of SFTP setup and maintenance.
• Ability to pick up and learn new AWS technologies and create internal training docs
• Experience with Database technologies (SQL, Cluster technology and creation, Always-On, migration, log shipping)
• Hands on experience with AWS capabilities and limitations
• Thorough understanding of Cloud Computing: virtualization technologies, Infrastructure as a Service, Platform as a Service and Software as a Service Cloud delivery models and the current competitive landscape
• Real world IT infrastructure management experience. (Servers, Virtualization, Storage, Networking, Applications)
• Thorough understanding of infrastructure (firewalls, load balancers, hypervisors, storage, monitoring, security etc) and have experience with orches