Sr Business Analyst

At Hertz, we’re not just renting cars - we’re reinventing how people move. Our Mobility Business Unit is leading the charge in innovation, and we’re looking for a Sr. Business Analyst who’s ready to shape the future. If you’re data-savvy, strategy-minded, and excited to make a real impact, this is your chance to help define how we measure success and drive transformation.

The salary range for this position is $105,000-$115,000.

What You Will Do:

Discovery & Analysis

• Conduct deep-dive discovery sessions with stakeholders to map end-to-end processes, identify pain points, and uncover data/AI opportunities.
• Document process maps, RACI charts, data touchpoints, and define key metrics, SLAs, and decision criteria.

Requirements & Delivery

• Translate business needs into epics, user stories, acceptance criteria, and data contracts for analytics products and internal applications.
• Own the requirements and roadmap for analytics and internal tools supporting fleet planning, dynamic pricing, reservations, location performance, and customer experience.

Testing & Adoption

• Lead UAT planning and execution for dashboards, data marts, semantic layers, and internal web applications; secure business sign-off.
• Coordinate change management activities including training, release notes, and adoption plans.

Governance & Enablement

• Drive data governance practices (definitions, access, retention, PII/PCI compliance) in collaboration with InfoSec and Compliance.
• Champion self-service analytics by enabling certified datasets and consistent semantic layers (Tableau/Power BI).

Metrics & Reporting

• Define and maintain metric definitions and SLAs (e.g., utilization, yield/RPU, reservation conversion, NPS).
• Build and maintain end-to-end process documentation ensuring traceability from business need to delivered value.
• Prepare leadership readouts highlighting progress, risks, and value realization; track adoption and outcome metrics for continuous improvement.

Innovation & Impact

• Quantify and communicate business impact; recommend experiments and data-driven changes.
• Design and own foundational metrics powering decision-making across the Mobility Business Unit.
• Create dashboards and reporting tools that make data accessible, actionable, and inspiring.
• Translate complex findings into clear, compelling narratives for senior leaders to influence strategic decisions.

What We’re Looking For:

• A Solid Foundation: You’ve got a bachelor’s degree in Business, Economics, Data Science, or a related field—and you’re ready to put it to work solving real-world problems.
• Experience That Delivers: You bring 3+ years of hands-on experience in business analysis, strategy, or data analytics. You’ve worked on projects that moved the needle and made an impact.
• Data Skills That Drive Action: You’re an Excel power user and have built dashboards and models that helped teams make smarter decisions—faster. If excel shortcuts and pivot tables are your love language, this role is for you.
• Visualization That Inspires: You know your way around Tableau or Power BI and can turn raw data into visuals that tell a story and spark action.
• Metrics That Matter: You’ve built KPIs and performance metrics that teams actually use—and you know how to evolve them as the business grows.
• Cross-Functional Collaboration: You’ve worked across teams—product, ops, finance, or strategy—and know how to bring people together to solve complex challenges.
• Executive-Ready Storytelling: You’ve created presentations or reports that made it all the way to senior leadership. You know how to turn insights into influence.

What You’ll Get:

• Up to 40% off the base rate of any standard Hertz Rental
• Paid Time Off
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the large