Sr BIT Engineer

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role...
The Senior Broadcast & IT Systems Engineer requires a solid understanding of technology and practices necessary to perform maintenance and installation in a fast-paced production environment for both our News and Sports partners.  

A working knowledge of IT and data networking is also necessary to work in an increasingly IP and IT centric broadcast/multi­media infrastructure. 

Collaboration with team members, clients and other support groups is required to troubleshoot and resolve issues with broad­ cast/multimedia systems and computers in our production environments. 

WBD engineering teams operate within an ITSM Service Management framework, supported by common processes around planning and managing changes. Adherence to our standard ITSM processes to minimize impact and deliver value to our customers is required. This includes documenting issues/requests and escalating as needed for problem management and resolution via our in-house service management system(s). 

The Senior BIT Live Production Engineer will provide senior level tier 2 support for media creation stations as part of WBD News, Entertainment and Sports production workflows, including live production and advanced computer graphics activities. You will collaborate with the tier 2 and tier 3 team members to help support, develop, design, test, implement and document systems and workflows for the Live Technology Infrastructure. You will also participate on large and small project development and implementation. 

A willingness to perform varied tasks, document systems and processes, adapt to changing priorities, and the ability to solve complex technical problems independently are essential to be successful in this position. We expect our Senior BIT engineers to build good relationships amongst our client base and to provide excel­ lent customer service. Good communication skills (verbal and written) are required. 

Shift work and on-call on a rotating schedule is necessary to meet the needs of the business and our partners. 

Your Role Accountabilities...

• Reviewing and resolving tickets with accurate resolution notes, adding or updating information as needed. 

• Be the subject matter expert in at least one area of technology we support 

• Willingness to understand and learn our users’ workflows to the extent needed for technical troubleshooting.  

• The ideal candidate will possess a forward-thinking approach, anticipating challenges, initiating solutions, and actively seeking opportunities to improve processes and outcomes. 

• The candidate must possess thorough knowledge of virtualized desktop infrastructure, including deployment, management, and optimization of these environments. 

• Candidates must have a robust understanding of both private and public cloud architectures, demonstrating the ability to implement