Sr Backend Software Engineer

Company Description

ServiceNow Cloud Observability, formally Lightstep, enables teams to detect and resolve regressions quickly, regardless of system scale or complexity. We integrate seamlessly into daily workflows, whether you are proactively optimizing performance or investigating a root cause so you can quickly get back to building features.

As a Senior Software Backend Engineer on the Dashboard team, you’ll play a pivotal role in shaping new product offerings and scaling a sophisticated system, while working closely with our other engineers. We're looking for someone excited to join a growing team that writes efficient, maintainable code for a standout product used every day by engineers.

Software Engineers on the Dashboard team, build unified workflows across telemetry types (metrics and traces) that allow our customers to monitor their systems proactively and reactively. Our team is responsible for supporting dashboards, managing, and creating chart types and presenting information in a way that is clear to our customers.

Job Description

What you get to do in this role:   

• You enjoy digging deep into fundamentally challenging CS and engineering problems.
• You’re motivated by high-impact projects, whether they’re open-ended questions or immediate practical needs, that drive a business's bottom line.
• You value EQ as much as, if not more than, IQ in your teammates.
• You'd enjoy working on a cross-functional team alongside designers, DevOps, UI engineers, and product managers.
• You have experience with API design and designing systems that are robust to deliver different insights.

Qualifications

To be successful in this role you have:

• 4+ years of experience with Golang (GO) or similar language.
• 4+ years of experience with MySQL or relational database.
• Experience with test driven development.
• Experience with microservices and distributed systems.
• Strong problem-solving skills.

Nice to haves:

• Observability experience or willingness to learn.
• Experience working in a Cloud environment.
• Experience with OpenTelemetry (OTel).

FD21

For positions in California (outside of the Bay Area), we offer a base pay of $119,970 - $204,030, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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