Sr Analyst, Quality Assurance Systems

The Sr. Analyst – Quality Assurance Systems is responsible for executing enterprise supplier quality functions including managing supplier database, supplier documentation, product evaluations & dashboards, quality issue reports, and serve as an advisor on best-in-class QA technology. 

This position sits in our Atlanta Support Center, with the expectation to be onsite 80% of the time.

RESPONSIBILITIES

• Serve as subject matter expert with supplier management systems & QA technology (CMX, PLM, BellTower), and in an advisory role in making recommendations on continuous improvement for best-in-class QA systems
• Support investigations and corrective action follow up related to quality issues as reported by restaurants, including maintaining oversight of supplier response to quality issue reports
• Develop and maintain quality KPI dashboards using data gathered from Quality Incident Reports, 3rd party audits, product evaluations and supplier data for monthly-quarterly-annual QA reporting
• Develop and maintain product Recall Feeds by brand. Ensure all open/closed store locations are accurate and the feed is “recall ready” at all times
• Conduct product evaluations (if requested) to monitor supplier performance versus the approved specification. Report data and trends as a result of the evaluations
• Support & participate in quarterly product cuttings with QA and cross functional teams to ensure products meet expectations based upon brand standards
• Communicate quality dashboards in monthly, quarterly, annual reports for the system and suppliers as required
• Assist with the administration of the supplier management system, including onboarding new suppliers
• Assist with the review of supplier documents and requirements related to approval of new suppliers and facilities
• Other duties as assigned by management

EDUCATION AND EDUCATION QUALIFICATIONS

• BS in Meat Science, Food Science, Microbiology, Biology or related field
• MS in Meat Science, Food Science, Microbiology, Biology or related field preferred
• Minimum of 5 years of food product development, commercialization, and quality assurance
• Subject Matter Expertise in food safety and quality assurance technology
• Food manufacturing experience required

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

• A strong understanding of food manufacturing for multiple product categories with in-depth understanding of food safety and statistical process control.
• Strong analytical skills and attention to detail
• Excellent presentation, and oratory skills
• Authority to implement against all agreed upon and approved supply change strategy as directed
• Authority to implement process improvements in contracting once approved

 

Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.