Sr. Analyst, Digital Commerce - US Marketing

The Role

As an Analyst supporting our B2B e-commerce platform, you will play a critical role in ensuring the platform meets and exceeds the demands of the pharmaceutical industry. Your analytical skills and understanding of digital commerce will be key in supporting strategic initiatives and optimizing the e-commerce experience for our customers.

Here’s What You’ll Do

• Data Analysis: Collect and analyze data to provide insights into customer behavior, sales trends, and market dynamics, supporting the development and execution of the e-commerce strategy.

• Support Strategy Implementation: Assist in the implementation of the B2B e-commerce strategy by gathering and analyzing data to inform decision-making and track progress against strategic goals.

• Support Platform Operations:  Assist with daily operation of Moderna’s e-Commerce platforms and management of tasks to support overall e-Commerce channel function.

• Digital Solutions Integration: Support the integration of advanced digital solutions by coordinating with IT/Digital teams and ensuring alignment with business needs.

• Cross-Functional Collaboration: Work closely with cross-functional teams, including sales, marketing, customer service and internal operational teams, to gather requirements and feedback for optimizing the e-commerce experience for customers and internal users.

• Reporting and Metrics: Develop and maintain reports on platform performance metrics and operational KPIs, providing insights to drive system improvements.

• Systems Testing:  Assist with system testing planning and execution to ensure enhancements and system updates function as designed in live production environment.

• Regulatory Compliance: Assist in ensuring compliance with pharmaceutical industry regulations and quality standards by maintaining accurate documentation and supporting audits as needed.

• Documentation: Strive to continuously improve operations related to e-Commerce function and own site operations work instruction and system testing documentation approach.

Here’s What You’ll Need (Basic Qualifications)

• Bachelor’s degree in Business, Marketing, Data Science, or a related field.

• 2-4 years of experience in an analytical role, preferably in the pharmaceutical or e-commerce industry.

• Strong analytical skills with experience in data analysis and reporting.

• Familiarity with e-commerce platforms and digital marketing concepts.

• Ability to manage ambiguous situations effectively in a fast-paced and high-pressure environment.

• The ability to collaborate effectively with cross-functional teams and build strong industry relationships.

Here’s What You’ll Bring to the Table (Preferred Qualifications)

• Experience with data analysis tools (e.g., Excel, Tableau, Power BI).

• Experience in B2B e-Commerce, specifically within the vaccines industry.

• Strong communication and interpersonal skills, with the ability to work collaboratively across teams.

• A proactive approach to problem-solving and a keen attention to detail.

• A desire to contribute to a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative.

Moderna is pleased to provide you and your family with a comprehensive and innovative suite of benefits, including:

• Highly competitive and inclusive medical, dental and vision coverage options
• Flexible Spending Accounts for medical expenses and dependent care expenses
• Lifestyle Spending Account funds to help you engage in personal enrichment and self-care activities
• Family care benefits, including subsidized back-up care options and on-demand tutoring
• Free premium access to fitness, nutrition, and mindfulness classes 
• Exclusive preferred pricing on Peloton fitness equipment
• Adoption and family-planning benefits
• Dedicated care coordination support for our LGBTQ+ community
• Generous paid time off, including:
  •    Vacation, sick time and holidays
  •    Volunteer time to participate within y