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The Staff Specialty Operations Pharmacist applies clinical and operational knowledge to ensure effective and compliant processing of specialty medication prescription orders to be mailed to patients' homes and/or provider offices from CenterWell Specialty Pharmacy.

You will receive inbound phone calls and talk with providers, patients and teammates to solve clinical and/or escalated issues including drug interactions, therapy regimens and medication stability.

Main Responsibilities:

• Receive inbound phone calls from patients and providers to review prescriptions for accuracy and appropriateness of therapy.

• Check for drug interactions and use resources/guidelines to support decision-making.

• Use problem-solving skills and ability to use resources for professional decision-making.

• Work on assignments that vary and frequently require interpretation and independent determination of the appropriate courses of action while following established guidelines and department procedures.

• Make decisions with minimal direction, occasionally in ambiguous situations and receive guidance where needed.

• Work independently and within a team setting to achieve goals and meet deadlines.

• Strong work ethic that is focused, accurate and can produce in a highly productive environment.

Location: This is a remote position, but you must reside in one of the following states: Arizona, Florida, Ohio, or Texas.

Use your skills to make an impact
 

Required Qualifications

• Pharmacy degree from an accredited college of pharmacy (Bachelor of Science or PharmD).

• Active PHARMACIST license from the Arizona, Florida, Ohio, OR Texas State Board of Pharmacy.

• You must reside and work full time within the state of Arizona, Florida, Ohio, OR Texas.

• 2 or more years of experience as a pharmacist in a high-volume retail, hospital, specialty or mail order pharmacy practice environment.

• Ability to participate in Federal prescription programs.

• Excellent verbal and written skills with ability to communicate effectively within the team and to patients or caregivers.

• Proficient in computers and comfortable trouble-shooting technology issues.

• Comprehensive knowledge of Microsoft Office applications, including Word, Excel, Outlook and OneNote.

Preferred Qualifications

• Fluent in Spanish and English – If applicable, please specify this on application/resume when applying.

• Pharmacist Board Certification – Oncology, Specialty, Geriatric, Pharmacotherapy, or Ambulatory.

• Prior experience in a Specialty Pharmacy setting.

• Experience with pharmacy benefits management.

• Previous Commercial, Medicare or Medicaid experience.

• Prior clinical experience in a managed care setting.

• Experience working in a Remote/Work at home setting.

Additional Information

Hours:

CenterWell Pharmacy hours of operation:

• Monday-Friday 8 a.m-11 p.m. EST and Saturday 8 a.m.-6:30 p.m. EST.

Position Shift(s):

• 10:00 a.m.-6:30 p.m. Eastern Time (EST) or 11:30 a.m.-8:00 p.m. EST (If located in Arizona) and rotating Saturday coverage.

• 1 or 2 closing shifts of 2:30 p.m.- 11 p.m. EST per week.

• Holiday shifts are rotated based on business operational hours and coverage needs.

• Overtime may be available and is communicated by leadership – Overtime may be voluntary or mandatory based on business needs.

Work Style: Remote/Work at Home (Must reside in Ohio, Arizona, Texas or Florida)

Work at Home/Remote Requirements

To ensure Hybrid Office/Home associates' ability to work effectively, the self-provided internet service of Hybrid Office/Home associates must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.

• Satellite, cellular and microwave connection can be used only if approved by leadership.

• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office associates with telephone and computer equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protec