Specialist, Software

Presidio, Where Teamwork and Innovation Shape the Future 

At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights. 

The Role

THE ROLE: Software Specialist

Job Summary:

As a Software Specialist, you will be responsible for acting as a subject matter expert for Presidio’s Enterprise Licensing Agreement Offerings, working in conjunction with the Business Development Managers, to support the Enterprise Agreement sales cycle and accelerate our Cisco EA initiative.

Travel Requirements: This position does not require any travel.

Responsibilities Include:

• Support the existing customer install base by creating subscription modification orders as needed.
• Create vendor registrations and deals to assist the sales cycle for Enterprise Agreements.
• Model subscription changes to help prepare for True Forwards and customer expectations.
• Remain current on all Cisco licensing and process changes related to software subscriptions and enterprise agreements.
• Keeps management informed by submitting activity and results reports, such as weekly status, and monthly and annual territory analyses.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Reviews existing subscription base to plan and maintain proper renewals and sales opportunities for existing subscriptions.
• Complete subscription and EA renewals for agreements within a threshold.
• Complete documentation tasks for acquiring customer letters as well as end user information forms.
• Assist business development managers with tasks to support the EA sales cycle.
• Create routine reporting deliverables for both Presidio and Cisco tracking.

Required Skills and Professional Experience:

• Knowledge of Cisco Software Licensing and Features for the following Software Enterprise Agreements:
  • Collaboration Licensing Agreements
  • Security Enterprise Agreements
  • Digital Infrastructure Licensing including Switching, Routing, and Wireless
  • Data Center and Virtualization Software Agreements
  • An existing product knowledge and the desire to learn about new solutions
  • Proven history in customer service satisfaction and sales achievements
  • Ability to meet and exceed goals and targets
  • Display excellent communication skills and unrivaled drive for task and goal-oriented initiatives
  • Bachelor’s degree in technology or business preferred, or related work or military experience
  • 3-5+ years of Software, Licensing, or Services sales experience 

Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.
Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you’ll be part of a team that is shaping the future.

Ready to innovate? Let’s redefine what’s next—together.

About Presidio
Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and c