Specialist-Registration I
Indiana University HealthAbout the role
Registration Specialist I
Location: IU Health West Hospital – OB/GYN Department
Schedule: Monday–Friday, 8:30 AM–5:00 PM
Position Overview
The Registration Specialist I plays a key role in supporting a positive patient experience by facilitating smooth and efficient patient flow throughout the OB/GYN department. This role is responsible for patient check-in and check-out, scheduling, pre-registration, and ensuring accurate demographic, financial, and insurance information is collected and entered into the system. The ideal candidate is dedicated, dependable, patient-focused, and thrives in a lighthearted, team-oriented environment.
Onboarding & Growth
Training: New hires will receive structured orientation with a Team Lead for approximately 6 weeks, followed by reverse shadowing.
Development Benchmarks:
3 months: Working independently
6 months: Fully comfortable in the role
12 months: Positioned for growth into a Registration Specialist II role
Key Responsibilities
Facilitate patient flow from point of entry to destination in a timely, accurate, and professional manner
Register patients by accurately collecting and entering demographic, financial, and insurance information
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