Specialist, Recruiting

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Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. – AR 4.0300.01

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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Job Posting Title:

Specialist, Recruiting

Job Description Summary:

To identify target markets of potential students, recruit students, build a diverse pipeline of applicants, and track progress to enrollment at Austin Community College (ACC).

Job Description:

Description of Duties and Tasks

1) Makes presentations and recruiting visits to provide information to prospective students about Austin Community College (ACC), including areas of study, college life, student support and resources, and career as well as transfer options.
2) Attends college fairs, visits schools and/or community organizations, conducts campus tours, and participates in other special events to recruit prospective students to the college.
3) Advises students; explains degree pathways, admissions and registration procedures, provides assessment and financial aid information, and other requirements necessary for enrollment.
4) Provides on-going quality communication, effective customer service, and advising support to prospective students by using consistent, effective outreach and follow-up contacts including in-person activities, phone calls, and digital communication;  documents and tracks contact data into computer systems ensuring compliance with any regulatory requirements.
5) Provides support for establishing the long-range pipeline of student prospects, including visits to middle schools or support of summer youth activities popularizing a college-going culture.
6) Establishes and maintains an active role in the community in order to recruit prospective students.
7) Assists in developing recruitment and advising materials.
8) Maintains and updates records and files on recruitment activities along with collected student information using Constitutent Relationship Management (CRM) Recruit and other software;  creates and submits reports.
9) May staff College Destination Centers (CDC) when direct student support is necessary for enrollment campaigns or perform Enrollment Advisor duties as necessary.

Knowledge
* Best practices for higher education recruitment and enrollment strategies.
* College recruitment, admissions, procedures, programs, and careers.
* Public relations and customer services principles.
* Student database systems.
* Constituent Relationship Management (CRM) Recruit or other contact management systems.
* Multicultural education programs and systems.

Skills
* Maintaining an established work schedule, which may include evenings and weekends.
* Effectively using interpersonal and communications skills, including the use of tact and diplomacy.
* Effectively using organizational and planning skills.
* Public speaking skill