Specialist Manager, STEM

At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we’d love to hear from you!

The Specialist Manager will be responsible for managing a group of Sales Specialists to drive sales for assigned disciplines, products and designated higher education markets. While the position involves providing important feedback to marketing and editorial teams, the primary focus is on driving sales through active support of sales representatives, specialists and managers in the field. The Specialist Manager will support Sales Specialists with presentations and closing strategies for large opportunities, help develop and implement strategies to increase sales and serve as the conduit for marketing/editorial to the sales specialist team for the disciplines and markets they cover. 

The Specialist Manager is expected to travel as needed, especially during the primary selling seasons for customer presentations, as well as training and evaluating their reports. Travel also includes regional and national conferences, as well as various training, marketing and sales events. This role manages other employees.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We strongly encourage and welcome applications from individuals of all backgrounds, including women and people of color, to apply for this role. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. We believe in fostering a diverse and inclusive workplace, and we recognize that unique perspectives and experiences contribute to the strength of our team. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. We value your potential, and we are committed to providing a supportive and inclusive environment where all individuals can thrive and contribute their best.

Responsibilities include, but are not limited to:

Sales Management

• Hire, train and manage all direct reports
• Work directly with the Directors of Sales and Specialist Teams to support sales strategy and continuously develop field sales reps
• Consistently communicate, coordinate, and collaborate with Sales Specialists, Marketing Managers, and Editors in relation to product strategies and sales targets

Sales & Product Knowledge

• Serve as a resource for sales presentations
• Collaborate with Sales Specialists, Sales Representatives, Sales Managers, Custom Specialists, Enterprise Solutions Specialists and Marketing/Editorial to develop and close key sales targets
• Facilitate business plan development and execution

Market Development, Planning and Growth

• Work with Publishers, Editors, Marketing Managers, and field sales groups to develop successful strategies designed to gain market share
• Communicate and reinforce sales strategies with Sales Specialists, at regional and national meetings, and during work trips in the field with sales representatives
• Provide ongoing research and feedback on products, trends, and other developments in the field to Executive Leadership, Sales Management, Marketing and Editorial via Trip Reports and consistent usage of the CRM

Training & Development

• Facilitate ongoing customer training and support for key technology products post-adoption
• Collaborate with support teams throughout the organization
• Provide feedback to continuously improve training tools for internal and external customers

Required Qualifications:

• Bachelor's Degree
• A minimum of five years of successful college sales experience
• A minimum of three years of Sales Specialist experience
• Ability to work well independently and collaboratively with field sales team and Marketing/Editorial
• Excellent interpersonal, communication, presentation, and relationship-building skills
• Ability to travel extensively and flexibly

Preferred Qualifications:

• Experience selling in STEM disciplines
• Experience managing direct reports
• Passion for emerging technologies in