Specialist, HVAC Technician

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Facilities Technician-HVAC Job Description

Position Overview

The Facilities Technician is a skilled professional responsible for performing HVAC and mechanical preventive maintenance and repairs within a given geographic territory. This role requires hands-on expertise to complete necessary work within Jones Lang LaSalle standards and guidelines while maintaining commercial building systems at peak operational conditions.

Key Responsibilities

Safety:

• Demonstrate comprehensive knowledge of safe work practices especially regarding energized work, working at heights, and confined spaces
• Recognize, assess, and mitigate or eliminate risks
• Understand and use proper PPE for associated tasks

Training & Development:

• Evaluate and coach a workforce of Facility Engineers and Maintenance Technicians as requested by supervisors
• Provide technical guidance and mentorship to support team development

Operations, Maintenance & Repair:

• Possess hands-on skills and knowledge to complete required repairs and maintenance on commercial HVAC systems including chillers, cooling towers, pumps, motors, air handlers, automation/controls systems, and associated electrical and pneumatic systems
• Use industry standard tools in accordance with all codes, laws, and regulations
• Perform preventive maintenance and repair service work on HVAC, mechanical, plumbing, electrical, and various other building systems
• Maintain properties in peak operational condition

Customer Service:

• Apply knowledge of principles and processes for providing customer and personal services
• Conduct customer needs assessments and meet quality standards for services
• Evaluate customer satisfaction and maintain professional relationships

Administrative & Organizational Skills:

• Strong documentation and record-keeping abilities for maintenance logs, inspection reports, and compliance tracking
• Proficiency with computerized maintenance management systems (CMMS) and work order processing
• Ability to manage and prioritize multiple work orders and maintenance schedules effectively
• Experience with inventory management and parts ordering systems
• Basic project coordination skills for scheduling maintenance activities and system upgrades

Communication & Interpersonal Skills:

• Clear written and verbal communication for reporting system status, documenting findings, and interfacing with facility management
• Ability to explain technical issues and recommendations to non-technical stakeholders
• Professional interaction skills for working with tenants, contractors, and building occupants during maintenance activities
• Collaborative approach when working with other trades and building operations team members
• Ability to understand and audit processes, procedures, and reports

Cross-Functional Collaboration:

• Experience coordinating with electrical, plumbing, and other building trades on integrated building systems
• Ability to work effectively with property management, security, and facilities teams
• Skills in scheduling and coordinating with external vendors and service contractors
• Understanding of how HVAC operations impact other building systems and occupant experience

Additional Responsibilities:

• Any and all other duties and tasks assigned

Required Qualifications

Education:

• High school diploma or GED

Experience:

• Minimum 2 years of HVAC maintenance and repair experience
• Experience with building automation systems and controls
• Comparable work experience in commercial building systems

Technical Skills:

• Knowledge of applicable HVAC codes, laws, and regulations
• Proficiency with HVAC metering equipment and industry standard tools
• Knowledge of refrigeration cycles, heat transfer methods, and thermodynamics
• Ability to work with building automation systems and controls
• Ability to read and interpret system drawings, schematics, and equ