Specialist, HR Services

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, HR Services

Specialist, HR Services

Talent Acquisition Operations – M&A

Who is Mastercard?

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.



Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

Who is GBSC?

The Global Business Solutions Center (GBSC) is a powerhouse of innovation and strategic partnership inside Mastercard that combines operational excellence with a vision for what’s next. More than a service provider, it is a collaborative force that delivers impactful outcomes.



Anchored in strong, reliable operations, GBSC brings to life bold ideas that empower teams across Finance, Legal, People & Capability, Sales, Marketing, and Product.

Role Overview

This role is intentionally designed to deliver end-to-end operational support across the hiring and employee lifecycle, with a specialized focus on Talent Acquisition Operations within Mergers & Acquisitions (M&A) initiatives.



Operating as a critical partner within the broader new hire services ecosystem, this position ensures alignment and continuity across interconnected hiring and employee processes during periods of organizational transition and integration.



The role plays a key part in enabling seamless onboarding, data integrity, and employee lifecycle management for M&A populations by managing complex, high-impact operational activities and partnering closely with cross-functional stakeholders.



This role is designed to support operational excellence, scalability, and precision execution in a fast-paced, high-volume, and highly dynamic environment.

Key Responsibilities

Talent Acquisition Operations (M&A) Execution

- Deliver end-to-end operational support for M&A-related hiring and onboarding activities

- Support offer letter generation, including LTI and specialized documentation

- Partner with recruiters, integration teams, and HR to ensure seamless transitions

Employee Lifecycle Support (M&A Integration)

- Support new hire processing, employee data changes, and supervisory updates

- Ensure accurate execution of transactions tied to employee integration

Candidate & Stakeholder Experience

- Serve as a point of contact for M&A onboarding and transition inquiries

- Provide timely, accurate, and professional communication to stakeholders

Compliance, Data Integrity & Controls

- Ensure audit compliance through accurate transaction processing

- Maintain confidentiality and data integrity across M&A transitions

- Identify and escalate risks or inconsistencies

Operational Excellence & Continuous Improvement

- Identify efficiency improvements in M&A processes

- Support process standardization and optimization

Core Competencies

- Customer-Centric Mindset

- Attention to Detail & Accuracy

- Execution Excellence

- Problem Solving & Ownership

- Communication

- Adaptability & Resilience

- Collaboration

Qualifications

- Experience in Talent Acquisition Operations, HR Services, or shared services

- Experience with employee lifecycle transactions

- Exposure to M&A or integration work preferred

- Strong organizational and communication skills

- Proficiency in MS Office tools

Mastercard is a merit-based, inclusive, equal opportunity emplo