Specialist, Field Engineering

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Specialist, Field Engineering

Job Code: 38792

Job Location: Salt Lake City, UT

Job Schedule: Employees work 12 hour shifts, 3 on, 4 off, and 4 on, 3 off. Also, switching from days to nights approx. every 3 months. 

Job Description:

Installs, operates, maintains, repairs and modifies equipment. Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. Troubleshoots and performs diagnostic test of equipment malfunctions. Installs, upgrades and removes products ensuring coordinative engineering field change. Maintains effective customer communications and relations. May provide onsite training of customer support personnel. Responsible for the installation, check out, operation, maintenance and repair and modification of customer equipment and/or software. Performs diagnostic tests to troubleshoot equipment failures. Communicates with contacts typically within and outside the department on matters that involve obtaining or providing information requiring explanation or interpretation to understand and reach agreement.

Essential Functions:

• Install, perform checks, operate, repair and maintain assigned equipment at customer installation(s).
• Conduct mechanical and electronic preventive maintenance to predict problems and correct anomalies prior to catastrophic downtime.
• Develop, construct, implement or modify a test plan to isolate anomalies to keep the equipment downtime to a minimum.
• Interpret and follow moderately complex sketches, schematics, drawings, charts, graphs, blue prints, block and wiring diagrams of assigned equipment.
• Maintain logs, charts and graphs for analysis, evaluation and trend detection.
• Modify assigned equipment with authorized upgrades, and perform temporary modifications to extend continued operation until maintenance can be performed.
• Participate in field installations, upgrades, demonstrations and deployments.
• Maintain close and professional liaison with customer personnel to provide information, advice and services as required.
• Act as a liaison with the customer through effective and professional written and/or verbal communication to positively represent the company. 
• Act as a liaison with Engineering to highlight system defects, and recommended hardware modifications for future improvements and new business opportunities.
• Act as a liaison with Field Management to handle employee relations to include employee development.
• Required to support temporary assignments of varying durations at CONUS and/or OCONUS locations depending on business needs; any failure to accept a temporary assignment will be considered job abandonment.
• Required to support deployments from temporary assignment location of varying lengths, which may include deployment to hostile and/or dangerous CONUS or OCONUS locations for which hazard pay will be provided based on each customer contract.
• This position may require the ability to work independently over extended periods at isolated and/or hostile locations. 
• This position requires the ability to be granted access to U.S. Government and/or customer facilities, which may necessitate periodic background checks or similar screenings conducted by the U.S Government and/or customer. Inability to gain access to a location where work must be performed may result in re-assignment and/or termination of employment for inability to meet job requirements
• Will be required to satisfactorily complete (as determined by the customer) any and all customer-mandated medical screenings in accordance with contract and customer requirements