Specialist-Document

Location

Training onsite at Gateway Plaza.

Schedule

Monday–Friday

• 8:00 am – 4:30 pm, 8:30am to 5:00pm, OR 9:00 am – 5:30 pm

Candidates with DME experience authorizations and general insurance knowledge is highly preferred.

Top Responsibilities

• Obtain departmental authorizations accurately and effectively.
• Request and track Certificates of Medical Necessity (CMNs).

• Communicate authorization status and insurance changes with the insurance and applicable teams.

   

Top Skills for Success

• Strong time-management skills with the ability to stay current on all tasks.
• Willingness to support team members and assist with special projects.

• Willingness to participate process improvement initiatives.

   

• Team member should have the ability to manage workload and work independently within 3 months.
• Possess basic math skills to calculate orders.
• Understand insurance authorization requirements across various payors.

Culture

Team-oriented environment that encourages open communication and support.

Onboarding includes:

• At least two weeks of onsite training
• Continued virtual training until the team member can perform duties independently
• After successful completion of training, this position will transition to remote work.

Minimum Requirements

• High School Diploma or GED required
• Experience with document imaging systems preferred
• Familiarity with Enterprise Resource Planning (ERP) systems is a plus

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.