Specialist 2, Regional Service

Specialist 2, Regional Service 

LOCATION: Avon / Ohio (US-OH), United States | BRAND: Bendix | REQUISITION ID: 10059 | JOB GRADE: 13  

| ON-SITE/REMOTE: On-site 

 

Want to help shape tomorrow? At Bendix, we set the standard with advanced dynamic solutions that drive improved commercial vehicle performance and safety. We’re part of the Knorr-Bremse Group, the global leader in braking technologies. As part of our team, you’ll collaborate with a world of talented and dedicated colleagues whose sense of purpose complements your own. You’ll find rewarding opportunities, diverse experiences, partnerships, and an unwavering commitment to ethics and integrity.

Bendix Commercial Vehicle Systems LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

 

JOB DESCRIPTION:

Position Title:              Specialist 2-2, Regional Service – Western Region

Reports To:                 Manager, Field Service & Training

Date Last Revised:     April 6, 2026

                                   

 

Position Summary:

 

Provide technical services and training support for the Bendix Product line Bendix/Knorr-Bremse customer base, including OEM's, Independent Distributors, Fleets, Trailer Customers,  and internal colleagues.

 

Essential Functions:

 

• Troubleshoot Air, Foundation Brake and Electronic Safety Systems such as Antilock Brakes, Electronic Stability Control, radar-based Collision Avoidance and tire pressure monitoring.
• Conduct training for Bendix customers on the proper installation and maintenance of components and systems.
• Conduct Factory Product Schools, at various locations within the assigned region.
• Install, remove, monitor or test brake and safety system components as requested by Elyria Engineering.
• Support Regional Account Managers by providing them and their customers with training and product support.
• Develop training programs for new product introduction as well as on-going program maintenance.
• Assist Regional Director and Account Managers in development of marketing strategies.

 

Knowledge:

 

• Extensive knowledge of operation and maintenance of commercial vehicle products such as Air, Foundation Braking and Electronic Control Systems.
• Knowledge of heavy truck industry, OEMs, suppliers, distribution channels and trade associations.
• Possesses comprehensive knowledge of organizational sales policies and procedures.
• Knowledge of customer business and how they operate. 

 

Experience:

 

• A minimum of 3 years of vehicle system troubleshooting experience in the commercial vehicle industry.
• Strong experience in mechanical and electronical related products relating to commercial vehicles.  

 

Skills:

 

• Strong electrical and mechanical aptitude.
• Strong problem-solving skills, ability to uncover root causes and key drivers of product performance issues.
• Utilizes creative/innovative solutions to resolve complex problems/issues.
• Excellent interpersonal, oral, and written communication skills.
• Strong presentation skills. Capable of conducting presentations to leadership and small or large groups.
• Self-starter. Set your own schedule and manage your time to meet customer demands.
• Possesses exceptional planning and organizational skills.
• Must be able to prioritize the work load, selecting the customer requests that will benefit the company most.
• Proficient in the use of electronic test equipment such as Digital Volt Meter and Computer Diagnostics.
• Proficient in the use of hand tools.
• Proficient in Microsoft office products including Word, Excel, PowerPo